Overall, pretty good stay. Family just stayed one night. Lobby is updated and very nice, hallways and rooms show age but were extremely clean. The staff was exceptional; to a person they were extremely professional, friendly, and went out of their way to help us. Trolley to downtown was nice but stopped service at 10 pm so we had to taxi back to the hotel. We only had breakfast buffet at the restaurant and I think was overpriced for what was included with average quality food. If not for the staff experience, I would have rated hotel lower for the price paid.
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- Also Known As:
- Marriott Knoxville Hotel Knoxville