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“Excellent place to stay”
Review of Knoxville Marriott

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Knoxville Marriott
Ranked #44 of 87 Hotels in Knoxville
Reviewed October 17, 2012

This is an older kinda of odd looking hotel, but don't let that stop you from staying here. The front desk staff was incredible. The rooms were updated and clean. The beds were very comfortable. It was only a few min drive to shops and restaurants. They have a trolley which looked really cool, but it never fit into our time schedule. I will for sure be staying there next time I'm in town.

  • Stayed: October 2012, traveled on business
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Thank kpetee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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447 - 453 of 577 reviews

Reviewed October 12, 2012 via mobile

No free wifi, wet floors in room with no explanation. Lobby is fine and kiliveried the cool elevator. Family of 4 will be a tight squeeze in a double room. I ended up asking for the connecting room. Double beds seemed small. Probably would not stay here again. Too many nicer, newer places in Ktown with an indoor pool.

  • Stayed: October 2012
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1  Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

Take a step back in time to the early early 70's. It tried to look like Disney's Contemporary Resort which opened in 1971. (minus the monorail!) The Contemporary, however, is stil clean and maintained. The Marriott has 40 years of stains and bird dropping covering the once pristine concrete. 20" CRT televisions, swag pull back drapes and dated furniture fill the rooms. The staff was very friendly, and the Concierge Lounge well stocked. If you want to see what an upscale hotel was like in the early seventies, stay here. If you wish to move into the 21st Century, stay somewhere else. Marriott should be ashamed

  • Stayed: October 2012, traveled on business
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1  Thank travloften
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

As others have stated, the property is a bit tired (tired doesn't mean dirty - rooms were clean and quiet), the staff/service was excellent - very accommodating. Our destination was downtown, so required a short cab ride (< 10 minutes) - never had to wait for a taxi.

Arrived before noon, was hoping to get a bloody mary but bar was closed. The waiter at restaurant heard, asked me what room I was in and he personally delivered the drink in less than 10 minutes.

Would definitely stay here again.

  • Stayed: October 2012, traveled as a couple
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Thank Billy_Notts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

This is an older and small Marriott, but the prices have been great, the hotel clean, and the food good. The rooms are very quiet, have never had an issue with noise. The staff in the bar and the hotel are above normal - friendly and concerned about making sure your needs are met. I will come back!!!

  • Stayed: August 2012, traveled on business
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Thank Lori W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

I won't bother repeating the "tired, need of remodel" quotes previous. They are true. Can't remember the last time I was in a hotel with a non-HD TV. Balcony is large but shared with another room and no seperation. Good corporate rate, nice concierge lounge on 11th floor.

Room Tip: City view rooms are better.
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  • Stayed: September 2012, traveled on business
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Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

I've stayed at this Marriott twice over the past several months. I believe this Marriott is the worst one that I've ever visited. I remember when this property was a Sheraton (or whatever) twenty or so years ago. It's been my experience that when Marriott buys a non-Marriott property, very often the company does not invest the money in bringing it up to typical Marriott standards (another example is the Marriott in Buckhead, which I believe was also a former Sheraton).

The brutalist architecture is dreadful -- very blocky with lots of exposed concrete. That's bad enough, but well-appointed rooms could compensate. As far as I can tell, the furniture and televisions have been there for 20 years. A flat panel is nowhere to be found. The sofa and chairs were so icky that I refused to sit on them. The bathroom was so-so but still subpar for a Marriott.

The hallways and lobby are blah. The carpeting is old and gross. There are always plenty of room service trays and glasses in the hallway at all hours of the day.

Perhaps the best thing about the hotel is the staff. The front desk and concierge lounge personnel are always exceptionally congenial.

The breakfast was so-so. The offerings on the buffet was relatively sparse when compared to other Marriotts.

The only reason that I'll stay here is when I need to be close to UT for business, Otherwise, I stay at the Courtyard or Residence Inn at Cedar Bluff.

  • Stayed: May 2012, traveled on business
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Thank irishbrahmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knoxville Marriott

Address: 501 E. Hill Avenue, Knoxville, TN 37915
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #44 of 87 Hotels in Knoxville
Price Range: $154 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Knoxville Marriott 3.5*
Number of rooms: 378
Official Description (provided by the hotel):
Discover downtown Knoxville from memorable and ideally located accommodations at Knoxville Marriott. You'll notice the difference in our downtown Knoxville, Tennessee hotel the moment you step into our doors, which are steps from top destinations including Knoxville Convention Center and University of Tennessee, Gatlinburg. ... more   less 
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Also Known As:
Marriott Knoxville Hotel Knoxville

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