Sorry, not sure how to do this - I'd like to let folks know 'the rest of the story' since the hotel was kind enough to respond to my posting here. I appreciated hearing from them through TripAdvisor - however I was out of the country and so didn't get the email for quite sometime after it was sent.
Two things had happened since my review...the car had to be left at an OUTSIDE airport parking lot for almost 3 weeks where it received harsh, repeated rain and a 'smack' of some sort right on the hood right by the lime stain received from parking at the hotel! (Is my new car doomed?!) So between the constant 'natural car wash', the smack getting repaired, and LOTS of other buffing and rubbing (my elbow grease) the stain was removed before I saw the note from the hotel about trying to make resolution. SO...I applaud them for opening the dialogue to try to help with the stain caused by their parking lot during my stay.
Hopefully the remodel is finished and the appointments lovely! Since their email I would return to stay but I have learned my lesson about parking in
ANY UNDERGROUND GARAGE!
- Official Description (provided by the hotel):
- The Holiday Inn World's Fair Park is located in the heart of Downtown Knoxville, Tennessee. We are currently updating our spacious facility with the latest technology and a trendy atmosphere. Whether you are traveling solo or in a large group, our hospitality is like no other, However, don't take our word for it, experience this for yourself. Can't wait to see you here and have a safe trip! ... more less
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- Also Known As:
- Holiday Inn World`s Fair Park Hotel Knoxville
- Holiday Inn Select Knoxville
- Holiday Inn Knoxville
- Knoxville Holiday Inn