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Holiday Inn Knoxville West- Cedar Bluff Rd
Ranked #18 of 87 Hotels in Knoxville
Reviewed December 29, 2013 via mobile

Room very nice, clean and has been updated. The lobby welcoming and staff very nice. The bathroom only had a shower. One setback for me, restaurants were nearby but have to drive to them, I try to find hotels with restaurants within walking distance. After driving for 12 hours I don't want to drive to get something to eat.

Stayed: December 2013
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this reviewResponded January 6, 2014

Thanks so much for taking the time to write us a review. We are thrilled you enjoyed your stay!

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421 - 427 of 464 reviews

Reviewed December 21, 2013

Nice common areas. Decent room. All pillows were very fat and lumpy. There was a little mold in the caulk of the shower. Good breakfast buffet, but not free. Teresa and Juneire provided excellent service in the cafe.

  • Stayed: December 2013, traveled with family
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Thank 263Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this reviewResponded January 5, 2014

Dear 263Family,

Thank you for taking the time to provide us with your feedback. I am pleased you mentioned the good service you received. Please accept our apologies for the condition in which you found your bathroom. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We will be addressing the matters with the respective departments in order to avoid these unnecessary issues in the future.

Sincerely,

Jaime W
Case Manager
IHGCare

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Reviewed December 21, 2013

Stayed at the Holiday Inn Cedar Bluff and couldn't ask for anything more. The staff was super attentive. The Cafe staff for breakfast was outstanding. Our servers were Teresa and Juneice. I'll tell the management they are severly under payed.. Excellent service.. Wish my wife waited on me like that..
Keith room 228

  • Stayed: December 2013
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Thank Caferacerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this reviewResponded January 6, 2014

Ha! We certainly appreciate you taking the time to write us a review and are glad that our service had a positive impact on your stay!

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Reviewed December 18, 2013

My husband and I met my cousin and her husband here as a halfway point. The staff could not have been nicer letting us hang out for two days by the fire in the warm and comfortable lobby. The manager enjoyed bantering with us while we sipped coffee and ate our homemade pecan pie. We dined in the Café with excellent service by Brandon and Monica. The rooms were very nice, clean and comfortable. The housecleaning staff did an excellent job. We just might start a family tradition here.

Room Tip: Request room away from interstate traffic noise.
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  • Stayed: December 2013, traveled with family
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Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this reviewResponded January 6, 2014

Thanks so much for taking the time to write us a review. We are thrilled that our hotel could play some small part in your holiday festivities!

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Reviewed December 18, 2013

The Hotel Restaurant staff was especially helpful and friendly, we enjoyed our visit and will return. Monica and Teresa were great made our visit there extra satisfying. Buffet breakfast food was good too.Thanks!

  • Stayed: December 2013, traveled as a couple
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Thank RoseORReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this reviewResponded January 6, 2014

Thanks so much for taking the time to write us a review, and we look forward to serving you again!

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Reviewed December 18, 2013

I am a truck driver and first encountered Sandy at the freightliner terminal in Knoxville. I was impress by her kindness and willing to help complete strangers in need. I discovered I had to stay over and due to this lady kindness I felt that the Holiday Inn which she worked at would be the only logical choice. She was knowledgeable as well as proficient in her duties. In closing I will say if Holiday Inn had more individuals like Skippy, life would be a lot easier to live.

  • Stayed: December 2013, traveled solo
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Thank blackberry2863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this reviewResponded January 6, 2014

Thanks so much for the kind words. Skippy is a great asset to our team!

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Reviewed December 15, 2013

The team at Holiday Inn at Cedar Bluff always makes us feel welcome. Monica saved us money on breakfast. Front desk guy helped with us locking ourselves out of our car promptly.All around great people.

Room Tip: Any room is awesome.
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  • Stayed: December 2013, traveled with family
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Thank Tonysgirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this reviewResponded December 18, 2013

Thanks for taking the time to write us a review. We appreciate both the kind words and your continued patronage!

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Additional Information about Holiday Inn Knoxville West- Cedar Bluff Rd

Address: 9134 Executive Park Dr, Knoxville, TN 37923-4508
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Knoxville
#15 Romantic Hotel in Knoxville
#15 Family Hotel in Knoxville
Price Range: $103 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Knoxville West- Cedar Bluff Rd 3*
Number of rooms: 222
Official Description (provided by the hotel):
Combining luxury, convenience, & location, the Holiday Inn - Knoxville - West at Cedar Bluff offers quick & easy access to downtown Knoxville, the University of Tennessee, & the Great Smoky Mountains National Park. Right off I-40 & I-75 in West Knoxville, we're only minutes away from many of our area's top attractions. Our Holidome recreational area, public areas, & guestrooms are spacious and elegant. We feature our Cafe Restaurant and Swizzles Lounge, with entertainment six nights a week. Relax in our indoor/outdoor pools, hot tub, and enjoy the only full-service hotel in West Knoxville. We are pet friendly! Reservations must be made for a pet-friendly room, and there is a $35.00 non-refundable pet fee. For our government travelers, please be advised that we do require either a Federal Government ID or a TN State ID. We look forward to seeing you soon! ... more   less 
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Also Known As:
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Cedar Bluff
Knoxville Holiday Inn

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