This is one of my favorite hotels to travel to. The updates you have done are beautiful, and the pictures on this site don't do it justice. The rooms are comfortable and clean. The front desk staff and valet are always super helpful. The Starbuck's in the lobby is a definite perk, although I wish it were a store instead of a kiosk. It'd be nice to sit there in the afternoons to do work. Normally, the highlight of my stay is the hotel bar. A couple of weeks ago, I checked in on a Sunday night, and I headed down to the bar for dinner and to watch the game. I didn't recognize the bartender, so maybe she was new. She seemed annoyed with everyone who walked in the door, and could not have put off more of an I-don't-want-to-be-here vibe. She just seemed completely miserable and overwhelmed with what was going on, and it wasn't even busy. I left disappointed that night. On Tuesday night, I was walking by and saw the two regular bartenders, Mandy and Mary Ann, so I wandered in. I was greeted warmly and promptly. I tried one of the Bloody Mary specials, which was delicious. After that, they asked if I wanted another, and when I said no, they asked if I wanted my usual drink. I left that night happy and thinking that that's the experience I'm used to. I will definitely be back when the regular girls are there, but may avoid it if it's the new girl.
- Official Description (provided by the hotel):
- The Hilton Knoxville hotel is located in the heart of downtown Knoxville, within walking distance of University of Tennessee and convention center. ... more less
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- Also Known As:
- Hilton Knoxville Hotel Knoxville
- Hilton Hotel Knoxville
- Knoxville Hilton Hotel