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“Tolerable but I won't be back”

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Best Western Plus Cedar Bluff Inn
Ranked #4 of 86 Hotels in Knoxville
Certificate of Excellence
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Tolerable but I won't be back”
Reviewed July 25, 2013 via mobile

Not the best. Location is good near the mall, great food on Cedar Bluff, and the shops and dining of Parkside and Turkey Creek but the rooms sucked for the price. Could have stayed in a nicer place in Farragut and drove more since I used to live here and know the area. There was actually a booger on the wall (yes really), the AC was loud, and the non smoking room stunk of stale cigs. The wifi was slow as hell, partially because Walmart was holding a weekend conference here during our stay. The power also flickered and knocked out the cable for a few minutes. Also the pillows were cheap and very tiny (not full size pillows on a King bed). Bed not very comfy and I didnt get the best sleep. I travel frequently and was disappointed. Staff was fine but not overly friendly or welcoming.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelanddine01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, July 30, 2013
Thank you for your recent stay at the BEST WESTERN PLUS Cedar Bluff Inn.

We appreciate you sharing your recent experience at our property and we greatly value your feedback. By informing us about how we can improve, you are assisting us in delivering superior experiences for you and other guests in the future.

Please contact me at 865-539-0058 so that we may make ammends for your recent visit.

Thank you for your business, and again for taking the time to complete a Tripadvisor survey.

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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684 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
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English first
Franklin, Tennessee
Level 5 Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 23, 2013

We stayed here for a one-night stopover 5 years ago and again earlier this month. Our room was very clean, comfortable, and quiet both times and the location is excellent with very easy access. The breakfast was so-so but would undoubtedly been better if we had gotten there earlier. The pastries were stale from sitting out too long and other items rather picked over.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rs37064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, July 30, 2013
Thank you for your reveiw of the BEST WESTERN PLUS Cedar Bluff Inn!

It is our goal to provide superior guest service and value at our property, and we are pleased that we did not disappoint you during your recent visit. I would like to personally thank you for your loyalty to BEST WESTERN and we look forward to seeing you again on your next trip!

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raymore, Missouri
Level 5 Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 16, 2013

Nice hotel, good parking, easy access both front and back, closeness to grocery store and restaurants. location was a little confusing to the GPS, but that could have just been operator error on my part.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, July 30, 2013
Thank you for your recent stay at the BEST WESTERN PLUS Cedar Bluff Inn.

It is our hope that we assisted in creating fun and enjoyable memories by offering clean and convenient lodging, so that you could enjoy the time with your family while in Knoxville.

We appreciate that you took the time to write a review of our property, and we hope that we will have the opportunity to have you, and your family, as our guests again in the future.

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 29, 2013

This hotel was a very pleasant surprise. It is in a great location and its immaculate. We would definitely stay here again! The rooms are VERY clean, quiet and comfortable. The breakfast is excellent. The outdoor pool has a saltwater system and is a step above the usual hotel pool. The location is in the middle of everything. HIGHLY recommend!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catsfan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, July 30, 2013
Thank you for coming to stay at the BEST WESTERN PLUS Cedar Bluff Inn!

We are happy to hear that you found your vist to our hotel immaculate and comfortable. It is our goal to deliver superior experiences for all of our guests when they stay at our property; and we are glad to hear that you will return for another visit.

We appreciate your business, and look forward to your next stay!

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
anacortes
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 21, 2013

We stayed here 3 nights along with about 30 other family members for a family wedding in the area and the service was exceptional from the moment we walked in until the day we left. They had our room ready even though we arrived 3 hours early. There were 3 other wedding groups staying here at the same time and the hotel was full but the staff did a wonderful job handling everything. They did a great job keeping the complimentary breakfast foods & beverages stocked and hot and the eating area & tables cleaned. The room was very comfortable as were the beds. A week later we needed another night in a hotel and stayed here again and the service and room was just as good. When visiting family in the area we will definitely stay here. Cost was very affordable and for value, comfort and service they totally out ranked two hotels we stayed at in Nashville.

Room Tip: some freeway noise with the rooms on the back side but it quiets down at night.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rainey7552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, July 30, 2013
Thank you for staying at the BEST WESTERN PLUS Cedar Bluff Inn during your time in Knoxville!

I am happy to hear that you enjoyed our comfortable accommodations and hot breakfast in the morning. Our team team works hard to provide superior service and excellent value to each guest.

We thank you very much for your review and look forward to your return visit to our hotel.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, Tennessee
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 12, 2013

Rooms are very nice and clean. Updated rooms. Although I wasn't fond of the turkey mixed in with the scrambled eggs. Also, I received notices of additional charges on my credit card but later they were removed and didn't show up on my statement. When I asked about these, the clerk told me they were incidental charges and would be removed when I checked out and settled up.
Employees were very friendly in the morning or at night.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5fansofdisney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, June 22, 2013
Thank you very much for your review.

We are happy that you chose to stay at the BEST WESTERN PLUS Cedar Bluff Inn during your trip to Knoxville. I am glad to hear our friendly team members were able to answer any questions you had at the hotel and were welcoming in both the morning and at night.

Also, thank you for your feedback on the Turkey n' Eggs. As more people stop eating ham, we are trying to offer breakfast alternatives that will fit everyones needs. It is great to hear feedback on what our guests think.

Thank you again for your review. We hope to see you again soon!

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio, United States
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 12, 2013

We stayed here during the US Rowing Youth Nationals in Oak Ridge June 6-10. We really enjoyed this place. It is clean, updated, friendly with an awesome breakfast. The room was large and the beds were comfortable. Front desk was very professional.

Room Tip: We had a room on first floor very near breakfast and it was still very quiet, yet very convenient.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick_in_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler J, General Manager at Best Western Plus Cedar Bluff Inn, responded to this review, June 22, 2013
Thank you for your stay at the BEST WESTERN PLUS Cedar Bluff Inn during the US Rowing Youth Nationals!

Each year we are excited to host guests arriving from all across the country for the US Rowing Nationals at Melton Hill Lake. We are happy to hear that you enjoyed your time at the hotel during the Regatta. We look forward to possibly seeing you again during next years season and /or in the championships.

Thank you very much for your review.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Cedar Bluff Inn

Property: Best Western Plus Cedar Bluff Inn
Address: 420 North Peters Road, Knoxville, TN 37922
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Knoxville
#5 Family Hotel in Knoxville
#8 Business Hotel in Knoxville
#11 Romantic Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Cedar Bluff Inn 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Cedar Bluff Hotel Knoxville
Best Western Knoxville
Knoxville Best Western

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