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“My home away from home”

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Comfort Suites Knoxville
Ranked #29 of 86 Hotels in Knoxville
Certificate of Excellence
West Carrollton, Ohio
1 review
“My home away from home”
Reviewed May 4, 2014

I feel very comfortable when I stay at this hotel on the way to visit my family in Georgia. The staff are pleasant and helpful. The breakfast provided is good and prepares me for my journey. The staff let me know about restaurants and other businesses in the area. They also are aware of local churches. They have assisted me with the business center when I have a question.

Room Tip: like having a room with a refrigerator
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  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank janeabrockman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, May 6, 2014
Dear Jane,

We greatly appreciate you taking the time to give us a review of your recent stay with us.

It is nice to hear that our location works well for you, as you travel to Georgia to visit the grandchildren of course your children are included. It is wonderful to read that you consider us your home away from home as we strive to make all of our guests feel welcomed and comfortable.

The breakfast attendants will be happy to hear that you enjoy the breakfast they prepare each and every morning.

Safe travels Miss Jane.

We look forward to your next visit with us.

Sincerely

Pete Patel
Guest Relations Manager
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280 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Cohutta, Georgia
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 3, 2014 via mobile

We normally stay at a competitor's hotel very near as we are in town once a month on business. This place's prices were much better and rooms were great. Only thing that lacked was checking was dawn out, but maybe that was just because it was my first time. We'll see next month!

Stayed April 2014, traveled on business
Helpful?
Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, May 6, 2014
Dear Chris,

I'm glad you were happy with your decision to stay with us during your recent business trip. Thank you very much for taking the time to share your experience and rating.

The principal goal of our hotel is to provide dependable service to all guests at reasonable prices. It is only through our guests' eyes that we can accurately assess the quality of our accommodations and services.

Again, we appreciate the kind words. Look forward to provide you the same exceptional service on your next visit.

Sincerely,

Pete Patel
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, New York
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 1, 2014

We've stayed at Comfort Inn for years, but this time we 'splurged' for Comfort Suites. Hey, it was a vacation and retirement planning trip in one. We were very surprised at the reception - the young lady, Amanda, seemed genuinely happy to see us. You know how you can spot fake sincerity? Well, this wasn't - she meant it. She also told us that the manager had decided to upgrade our suite, which was a pleasant surprise.
As it was just after Easter, it was cute to see a table filled with grass and candy - a nice touch.
Room was excellent, and just what we would expect - clean and comfortable. This was the only hotel room on this trip that actually had available outlets for both of our C-Pap machines.
Breakfast was about as good as it gets for free. If you are traveling through Knoxville, make sure you stay here!

  • Stayed April 2014, traveled as a couple
    • Value
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Helpful?
Thank rpulsifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, May 3, 2014
Dear Richard,

I'm glad you were happy with your decision to stay with us during your recent visit to Knoxville. Thank you very much for taking the time to share your experience and rating. Your kind words will be share with our staff.

Glad you enjoyed the treats from the Easter Rabbit, he visits every year so be sure to come back and see what he leaves next time!

Enjoy the retirement planning, hope to see you again very soon.

Pete Patl
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebanon, Ohio
2 reviews
Reviewed April 30, 2014

We came to Knoxville for the Dogwood Festival and stayed at the Comfort Suite one night. We have used this hotel before because it is clean, well maintained, has a great breakfast and is in a convenient location. We always use this hotel when we are in the Knoxville area.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, May 3, 2014
Dear Karen,

We want to thank you for taking the time to complete our online review. Your patronage is truly appreciated. It is always our goal to exceed your expectations for quality, value and service.

Hope you enjoyed the Dogwood Festival!

Looking forward to serving you again in the future.

Pete Patel
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 25, 2014 via mobile

Excellent stay and will recommend to friends, family and foes. The rooms were clean. Up to date and temperature was excellent. The breakfast was delicious which consists of eggs, waffles and bacon and assorted juices and milk and coffee

Stayed April 2014, traveled with friends
Helpful?
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, April 26, 2014
Thank you for taking the time to post a review about our hotel. It is always a great feeling to know that we have guests who have stayed with us and enjoyed their stay. We work with all our staff on a continual basis to ensure that our rooms are comfortable and clean, that our front desk are courteous and pleasant and that our breakfast buffet is enticing. We hope that you will stay with us agin when you are passing through our lovely town. Hope that you are having safe travelling.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jenison, Michigan
1 review
Reviewed April 16, 2014

Staff was very friendly. Rooms very spacious. Facilities were very clean and modern. A good breakfast includes waffles and other hot foods along with cereal and rolls. Hot tub was small but very warm.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, April 18, 2014
Dear Roger,

Thank you for the review regarding our hotel.

We are certainly thrilled to read your wonderful and most definitely, appreciated comments. It gives us great satisfaction knowing we met your expectations while you were a guest in our hotel.

Hope you had a safe trip home. Hope to see you again.

Pete Patel
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
2 reviews
Reviewed April 16, 2014

We stayed at the Comfort Suites after driving 12 hours from Florida. We were tired and just wanted a nice place to sleep for the night. The value at this hotel is tremendous! The room was large, clean and comfortable. The front desk was extremely helpful and the breakfast was well equipped, providing a lot of variety. If we drive through Knoxville again, we will definitely stay there!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
choice k, Guest Relations Manager at Comfort Suites Knoxville, responded to this review, April 18, 2014
Dear Phil,

Thank you for taking time to tell us about your experience at our hotel.

It gives us great satisfaction knowing that we have made your stay enjoyable.

We hope you enjoyed your vacation.

Look forward to your future stays.

Pete Patel
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Knoxville

Property: Comfort Suites Knoxville
Address: 5466 Central Avenue Pike, Knoxville, TN 37912-2754
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Knoxville
#25 Business Hotel in Knoxville
#27 Family Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Knoxville 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Knoxville Comfort Suites

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