We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Could not ask for more”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Suites East
Ranked #38 of 87 Hotels in Knoxville
Certificate of Excellence
Arkansas
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Could not ask for more”
Reviewed September 10, 2012 via mobile

Could not ask for more. Late check in with friendly staff. What more can you ask for when your room has a Lazy-Boy recliner in it. We had no issues at all. I will say that it seems like parking was a little scarce but we found a spot. No noise was heard even though it is relatively close to the interstate.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank medicheath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

181 reviews from our community

Traveler rating
    95
    50
    18
    10
    8
See reviews for
81
38
8
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 22, 2012 via mobile

We needed to stop on the way to GSMNP and found a discount coupon for this location. The price was right, location perfect and amenities spot on for our family with two small boys. Pool was a good pre-bedtime release for the boys. Nice restaurant choices nearby. Breakfast was great. We will go back when in the Smokies again.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank biffburley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrenceburg, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 9, 2012

We have brought a ball team to this hotel 2 years in a row. Hotel is nice however, this time we had our vehicle stolen from the parking space right outside the front door of the hotel and yes, it was locked! The staff was not helpful, the security was non existent, and the manager was rude and unprofessional. They did not help us do anything - when i asked about the closest rental car place the lady at the front desk told me to go to my room and look it up! When I discussed my frustrations with the manager- she said "I am sorry you feel that way". Security cameras are worthless and they do not know how to work them to even look at them- we had to that ourselves as well. The hotel is nice and we truly hate it that this happened but we do not feel the hotel has adequate security and the staff could care less about your comfort- especially if you should have something unexpected happen to you while you are there! 1 month later- vehicle never found- never heard anything- not even a simple " I am sorry" from anyone at the hotel. I find that kind of service pathetic. We will find somewhere else to stay next time!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MudcatBaseball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 9, 2012

We checked in, and the front desk girl was great. However the room we originally got checked into was dirty, not even touched by the staff. How Gross! We came back down and she said that never happens and moved us into another room type. The girl didnt even tell us it was different . Second room was alright, but not what we had reserved; still bearable. The carpet was very dirty, the room smelled awful, and the comforter had spots of ?? on it. We will be trying one of the other hotels in the area, next time we are in Knoxville.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank KyleGreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Bern, NC
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 21, 2012

Staff was very friendly & helpful; hotel is adjacent to KFC & non-fast food restaurant & set back from street. While one wall in room had large paint touch ups & a spider web in ceiling corner, it was clean & spacious overall; could select temp for a/c; bathroom was clean & spacious; room was quiet; king bed was comfortable, but pillows small & hard (bring your own!) Breakfast buffet was ok, but inconvenient with waffles in one corner of room & remaining items across room; needed to go single file due to island with juices causing a path to get to food items which made it very cramped when busy. Check-out was fast; would stay here again if passing through.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarolinaHarleyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed April 30, 2012

This is a very nice modest motel just off the expressway 10 miles outside of knoxville on the west side.

I was visiting Univ. of Tennessee and it was only a 20 minute drive @ 8am.

Not fancy but clean, nice staff and a good rate.

I would stay there again.

Room Tip: Inside Courtyard View rooms are quietest.
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana & Florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 23, 2012

Place was very nice and clean. Sheets did not fit the bed correctly and pillow quality left something to be desired. Breakfast was excellent for Comfort Inn. Everyone was nice and it was a good stay.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rlnhandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Knoxville hotels
0.1 mi away
Best Western Plus Strawberry Inn & Suites
0.4 mi away
Hampton Inn Knoxville-East
Hampton Inn Knoxville-East
#16 of 87 in Knoxville
4.5 of 5 bubbles 438 reviews
0.6 mi away
Holiday Inn Express Knoxville Strawberry Plains
Show Prices
Show Prices
Show Prices
0.4 mi away
Econo Lodge Inn And Suites East
0.1 mi away
La Quinta Inn & Suites Knoxville East
0.4 mi away
Fairfield Inn & Suites Knoxville/East
Show Prices
Show Prices
Show Prices

Been to Comfort Suites East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites East

Property: Comfort Suites East
Address: 7230 Region Ln, I 40 exit 398-next to Puleo's Grille, Knoxville, TN 37914-9560
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites East 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Comfort Suites East is conveniently located off Interstate 40 exit 398. We are just 2 years old, and all of our rooms are suites. Each room has a seating area with a pull out sofa, a fridge, and a microwave. Voted one of the best restaurants in Knoxville, we are very fortunate to have Puleo's Grille within walking distance. We have been told that our complimentary hot breakfast is one of the best at this exit. We also have an indoor pool for those cold winter days and a fitness center to help relieve stress. We look forward to seeing you soon! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Choice Hotels, Travelocity, Priceline, Hotwire, Expedia, Hotels.com, TripOnline SA, Cancelon, HotelQuickly and HotelsClick so you can book your Comfort Suites East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites East Hotel Knoxville
Comfort Suites Knoxville
East Comfort Suites
Knoxville Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing