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“Excellent”

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Hampton Inn & Suites Knoxville - Downtown
Ranked #4 of 87 Hotels in Knoxville
Certificate of Excellence
A TripAdvisor Member
“Excellent”
Reviewed November 12, 2013

Loved the location. Front desk staff was EXCELLENT and helpful. Enjoyed the experience. Great for the University experience we wanted. Clean and safe. Wonderful service. Would recommend this hotel to anyone coming to the Knoxville area.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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863 reviews from our community

Traveler rating
    599
    215
    38
    6
    5
See reviews for
312
258
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168
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 10, 2013

Very, very, very nice place. Within walking distance from the concert we were attending at the Bijou theater later that night. Beautiful walk. Close to park square and other shops. Would recommend to anyone who likes a clean and comfortable room. I have stayed in two different Hampton Inns and I loved both of them. Left with wonderful memories.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed November 8, 2013

So many amazing things to say it is hard to know where to begin. First off the property location itself is very conducive for business or leisure. Located ideally for downtown business travelers and an easy walk to virtually all that downtown Knoxville or the waterfront has to offer.

It is a newer built, very well maintained property with readily available covered parking and the option of shuttle use.

The staff have been beyond exceptional every stay I have had at this location, and there have been many. From the moment you enter the lobby to check in till the time you exit the lobby at checkout it is pure professionalism and sincerity from the staff at the desk, breakfast area, and housekeepers you may meet in the hallway. Everyone makes an attempt to greet and speak to you and offer assistance.

I would highly recommend this location for a weekend stay, work related business trip, or just a night if you are passing through Knoxville, TN.

Room Tip: Corner suites offer a great view of the river and older architecture
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Pleasure_Sun_Seeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danville, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2013

The Staff was soooo kind to greet us with Wine and Glasses!! Went out of their way to share locations for dinner and entertainment!! What a blast!! We had the best time ever!! Kudos Knoxville Hampton!! WE WILL RETURN!!!!!!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Mimi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, SC
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 3, 2013

The room had typical Hampton decor and was very noisy. We were on the fifth floor above busy Henley Street. There were sirens and motorcycles all night. There was even noise from another room. The breakfast was below average with "scrambled eggs" in small balls, frightening looking. The only thing exceptional about the hotel was the front desk staff, who were all extremely nice. We will not stay here again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeanlindsey103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonesborough, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 31, 2013

Booked to stay for two nights on 8/17. Arrival unremarkable with room adequate and mild musty, but tolerable smell. My wife and I went out to eat returning at 10:15pm to find no parking on premesis. Staff very friendly but we had to park one block away in a public lot and leave our car packed with our travel gear in a public garage. Not acceptable. Left the next morning as we expect parking for guests in a downtown hotel.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Jose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita L, General Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review, November 1, 2013
Jose,

Thank you for your review of your recent stay, I appreciate your honest feedback about your experience while parking at our hotel as it provides feedback that our hotel team needs to re-evaluate so we may best meet and exceed your expectations. We hope you will return to stay with us the next time you visit the area so we may better demonstrate our commitment to your satisfaction.

Thank you,
Anita Lane, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evanston, Illinois
1 review
Reviewed October 30, 2013

My wife and I just had a weeks stay and we were so happy with the Hotel. Great service with a smile, location was great and suggestions for outings and dining were spot on.

Will stay again next time we are in Knoxville.

Evan Bowers

Room Tip: Higher floors are further from parking lot and street noise.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Evanbowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Knoxville - Downtown

Property: Hampton Inn & Suites Knoxville - Downtown
Address: 618 W Main St, Knoxville, TN 37902-2601
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Knoxville
#2 Romantic Hotel in Knoxville
#6 Business Hotel in Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Knoxville - Downtown 3*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of Knoxville's Downtown Business District, this small, yet charming hotel pampers guests with personal service and special amenities including complimentary wifi, complimentary guest laundry, a business center, indoor pool, fitness center and a convenient complimentary deluxe hot breakfast. Business travelers enjoy beautiful guests rooms with executive desks, flat screen TV's, refrigerators, microwaves and coffee makers. Hilton Honors Points and airline miles are awarded with each stay. ... more   less 
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Also Known As:
Hampton Inn And Suites Knoxville - Downtown
Hampton Inn & Suites Knoxville - Downtown Hotel Knoxville
Hampton Inn Knoxville
Hampton Inn Hotel Knoxville
Knoxville Hampton Inn

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