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“Was very satisfied”

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BEST WESTERN PLUS Strawberry Inn & Suites
Ranked #35 of 87 Hotels in Knoxville
Indianapolis, Indiana
Level Contributor
3 reviews
3 hotel reviews
“Was very satisfied”
4 of 5 bubbles Reviewed July 11, 2013

I was very satisfied with our stay here. Staff was friendly. Breakfast was typical of a Best Western, and the room was clean and very comfy. WiFi was easy to access and very fast. Found a great deal online! Was easy to find off the itnerstate.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annaglow27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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372 reviews from our community

Traveler rating
    143
    116
    50
    41
    22
See reviews for
150
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Oklahoma City, Oklahoma
Level Contributor
324 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed July 10, 2013

This Best Western is off the Interstate and sets back from the highway so either front or back will give you a good nights rest. Internet rate can't be beat especially if you want either Best Western Points or Airline Points. Typical of all BW's the morning breakfeast, for a quick bite, will get you on down the road. The room was well appointed, WiFi easy to link and use and the King Size bed wil let you and yours saw logs like no other. Close to several restaurants and a gas station is a few yards away. Would stay here again.

Room Tip: Any floor will be just fine
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garnett h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed July 7, 2013

Stayed here for the night because the weather got bad and the roads were terrible. We enjoyed the hot tub and pool. Our room was clean but the beds were a little uncomfy we all left with sore backs in the morning. The staff was very friendly and the break east was OK but the bisciuts and gravy were a little hard and cold.

Stayed July 2013, traveled with family
Helpful?
Thank SkysMom30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 30, 2013

This place has the worst customer service I have seen in quite a while. I checked in on June 29, 2013 around 9pm and the person at the desk was wouldn't know friendly if it jumped up and bit her on the nose. She acted as though I was disturbing her. Then she just started "rattling" off rules of the hotel to hurry up and get me out of her sight. The free breakfast leaves much to be desired. I'm still not sure what was in the gravy they served with the biscuits. The breakfast attendant just kept complaining about how tired she was, how she had been working since 2:30am and how much of a mess her kitchen was. Do these people realize they are in the service industry?? Lastly, in the middle of the day on Sunday, someone decides to conduct full blown construction right across from my room All kinds of hammering and knocking and removing door frames. When I went to the front desk to complain they gave no apology but instead said the guy was almost done. The beds were very uncomfortable and hard. For all of these reasons, I would never stay here again and would never recommend the property to anyone.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank specialkdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 28, 2013 via mobile

We checked in at 930pm and Ann was annoyed she had to work. She barked directions at us and rolled her eyes. The room is dated and worn. The doors to the rooms did not match which was very tacky. Location is great and breakfast was good.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cmclark19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, Tennessee
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 17, 2013

Stayed for 4 nights recently on a work / pleasure trip and was very suprised by the quality of the hotel from our late check in to our check out on Sunday. The staff from the front desk, breakfast areas and housekeeping went out of their way every day to make our stay enjoyable. My wife and I went to work each day knowing our daughter and granddaughter would be well entertained by the sparkling pool and close by eating choices, even after stuffing ourselves at the hot continental breakfast each morning. We even had to leave our trailer in the parking lot after checking out on Sunday so that we would'nt have to try and drag it through Pigeon Forge and Gatlinburg and were told "no problem" come and get it whenever you'd like.... Saved us time, trouble and aggravation beyond measure. Will be back to Knoxville again soon and will most assuredley stay here again......

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton OH
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

Clean, nice sized room. Staff friendly and helpful. Free breakfast. My only complaint is that the exercise room didn't open until 7 am. I like to get some exercise in before beginning my trip. Seems like 6 am might be appropriate.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank csfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Strawberry Inn & Suites

Property: BEST WESTERN PLUS Strawberry Inn & Suites
Address: 7260 Saddlerack St, Knoxville, TN 37914-9575
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Strawberry Inn & Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Knoxville
Knoxville Best Western
Best Western Strawberry Hotel

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