Stayed here on our way to Memphis as a drive by. At first glance, it seemed like a very nice place to stay. We were please to see that there was an indoor pool and hot tub. However, the pool was 75 degrees (on the thermometer--too cold for me to swim at 9:00 PM) and the hot tub was just that, there were jets, but you couldn't turn them up or direct them at your back. Other than that, there were just little things like the frick and frack show at the front desk, I asked for a rewards card and never got one, badly repaired rug right off the lobby, very noisy unit A/C and dirty carpet in the room. Breakfast was OK, the attendant was very nice and talkative, but she let everyone know that her helper had called in that day and she was very busy. She should have talked less and made sure the serving dishes and coffee dispensers were full.
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- Also Known As:
- Best Western Knoxville
- Knoxville Best Western
- Best Western Strawberry Hotel