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“Always a great experience ”

Chili's Grill & Bar
Ranked #482 of 1,197 Restaurants in Knoxville
Price range: $0 - $20
Cuisines: American, Southwestern, Barbecue, Mexican
Good for: Families with children, Bar scene, Large groups
Restaurant details
Good for: Families with children, Bar scene, Large groups
Reviewed July 12, 2014 via mobile

My wife and I frequent this location on a regular basis not just for the good food but because of the great staff. Whether you go at lunch or dinner, it is always a great experience all the way around.

Thank TreyForVols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (22)
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13 - 17 of 22 reviews

Reviewed May 22, 2014

We were here last night for a girls' birthday celebration. Our server was really nice, but we noticed that the service was extremely slow. Since we weren't in any hurry and we were having fun and talking we really had no complaint. Finally, our food arrived and our server came back and apologized for the timing. She let us know that the kitchen had a 'melt down' and things were crazy. She wanted to offer us dessert but saw that we had a cake. We told her we appreciated her telling us that, and no worries. Then the manager came by and told us that he had to go to the kitchen and cook. Apparently some other customers weren't so understanding and were quite rude to our server. The manager thanked us for our patience and comped the whole meal, drinks and all. My turkey sandwich was delicious and I took half of it home is was so big. I would return to this restaurant again because everyone was so nice. We passed the money we would have spent on to our server, and I hope it made her night since I am sure other people probably didn't tip her at all. A special thanks and shout out to Jeff the manager for making our celebration really special. He didn't have to comp us, but that is a sign of a great leader. He stepped up and demonstrated that he knows his job and appreciates his customers.

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Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

Place is clean, food is hot and served fast, nice waiters and waitresses, try the skillet cookie it's the bomb !

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Thank Ang D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013

EXTREMELY FRIENDLY STAFF WHO ARE VERY ATTENTIVE...
THE AROMA makes my MOUTH WATER...
The FOOD is very AFFORDABLE(which is nice when you are a single mother of 3!)
It ALWAYS arrives HOT, cooked to PERFECTION,
and I NEVER STARVE TO DEATH WAITING FOR MY FOOD!!!!!
Also, I have NEVER seen a GENERAL MANAGER, ROBERT DAVIS, care so much about making sure his customers were/are 100% TAKEN CARE OF...I watched him(yes, I am a people watcher! Lol!) and he made sure EVERYONE was HAPPY AND SATISFIED...
I haven't seen a General Manager(or any kind of manager for that matter)who looks and acts like he loves what he is doing. You can tell he ENJOYS his job, and CARES ABOUT HIS CUSTOMERS!
I have no doubt that he is genuine and that he will ONLY keep his restaurant staffed with employees who believe in the same work ethics as himself...

Therefore, this is the ONLY restaurant I will eat at and feel okay spending my money at...

You should too...
You will NOT BE DISAPPOINTED...I PROMISE, I know for a fact
because I have ALWAYS been the disappointed customer...I was the one who ALWAYS got the WRONG food, the COLD food, or the food that NEVER SHOWED UP TO MY TABLE and I swore after eating at all of those 1,000+ HORRIBLE restaurants that I'd NEVER go out to eat ever again...
Then I found this HEAVEN SENT Chilis thanks to Mrs. M.!
Thank you for introducing me and my family to this AMAZING establishment and for showing me that there really is GOOD people(Robert Davis, the General Manager) who CARE about how they do their job and make sure everyone always has a pleasant dining experience...
Did I mention they have the very, very, very BEST food???!!!!!!!

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Thank Ilovechilis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

Chili's is a national chain bar and grill that has some good food, full bar, several beers on tap, and has plenty of seating for group gatherings as well as couples and individual diners.

They frequently offer drink specials and happy hour discounts. Waitresses are friendly, the food comes out promptly, hot and fresh, and they also are happy to take your call-in order and have it ready to go when you get there.

They have some very good loaded potato skins!

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Thank Bryan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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