My in-laws picked Louis to celebrate their 56 anniversary,after arriving we were standing outside in parking area,when a female employ walked up and asked are you here for breakfast and I said no for brunch,she stated we are not open yet and I said you open @11:00 ,it was 10:57,after we went inside looking at menu ,asked the server where is the spaghetti with meatballs for 11.99,the server had to ask another server,she stated we have never had that on the menu for that price,my father in law told her we have got that for a long time on Sundays she just kept shaking her head no.Then the manager came out and said he had been there for 20 yrs and it has never been that price and he can't have people giving away food for free.We were not asking for anything for free,we got up and left and went somewhere else that appreciates our business.We have been going there for yrs ,you need to work on your customer service. You will not get anymore of our business.!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.