I have been to many Jimmy John's restaurants in my life, and I love the chain overall for their customer service. However, at this particular location, they don't care about respect for their customers. I am a seasoned JJ's diner, but it was my friend's first visit. We'd been there two minutes and my friend hadn't yet decided what he wanted to order, but that didn't stop the JJ staff from annoying him with, "Hey, aren't you ready yet?! Hurry up!" It was really rude, and we were the only ones in the restaurant!
They also don't have free water on tap or free hot peppers, which every other JJ's I've been to does. Why not this one? Why do you have to pay for water here? Finally, and worst of all, my sandwich was made with half-baked bread. When I complained about the uncooked dough, the manager gave me a hard time and suggested something was wrong with me, not the sandwich. Really? Really.