My daughter recently had a business day in Knoxville and she invited me (Her mother) to join her. She wanted to stay at Embassy for several reasons, She is a Hilton honor member, she likes the breakfast and cocktail time, safety and nice rooms with comfortable beds. All of this was as we expected. Especially nice breakfast with wonderful staff. But when we checked into our room there was long dark hair all over the bathroom floor. We called the front desk and they sent someone immediately. Then as I was showering the next morning I realized the tub tile walls had never been cleaned of the grout. Specks of the grout were everywhere. This was just disappointing. When you pay over 160.00 for the night you expect better. Just lack of taking care of detail.
- Official Description (provided by the hotel):
- The Embassy Suites Knoxville West is an upscale Knoxville hotel,conveniently nestled in East Tennessee, easilyaccessible from I-40 and I-75. As part of an upscale lifestyle center, the hotel is minutes away from entertainment, attractions and shopping such as Turkey Creek Shopping Center, West Town Mall, Windsor Square Shopping Center, Market Place Shopping Center and Regal Pinnacle Stadium 18Theater. Downtown Knoxville is just 10 minutes away, along with the University of Tennessee, Knoxville Convention Center, Tennessee Theatre, Bijou Theatre, Neyland Stadium, Thompson Boling Arena, World’s Fair Park, Market Square and Ijams Nature Center. The Knoxville Zoo, the American Museum of Science and Energy, Dollywood and the Great Smoky Mountains National Park are each just a short drive away. ... more less
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