My husband and I were pleased with our two night stay at this new Embassy Suites. The living area, bedroom, and bathroom were well decorated with plenty of pretty lighting. Everything was fresh and clean. It was nice to have outlets right above the nightstands for charging phones at night. We received tickets for two complimentary breakfasts and two happy hours. The employees in the restaurant, at the bar, and at the front desk were very welcoming and genuinely attentive to the customers. We utilized the round trip shuttle bus to the UT football game for a reasonable fee. We needed heat the second day, but our heater didn't work. After calling the front desk, a gentleman from maintenance was at our door in minutes. He was not able to fix it that day, but offered to move us to a different room. We chose to stay, and appreciated the warm, fluffy comforter on the bed.
- Official Description (provided by the hotel):
- The Embassy Suites Knoxville West is an upscale Knoxville hotel,conveniently nestled in East Tennessee, easilyaccessible from I-40 and I-75. As part of an upscale lifestyle center, the hotel is minutes away from entertainment, attractions and shopping such as Turkey Creek Shopping Center, West Town Mall, Windsor Square Shopping Center, Market Place Shopping Center and Regal Pinnacle Stadium 18Theater. Downtown Knoxville is just 10 minutes away, along with the University of Tennessee, Knoxville Convention Center, Tennessee Theatre, Bijou Theatre, Neyland Stadium, Thompson Boling Arena, World’s Fair Park, Market Square and Ijams Nature Center. The Knoxville Zoo, the American Museum of Science and Energy, Dollywood and the Great Smoky Mountains National Park are each just a short drive away. ... more less
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