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Embassy Suites by Hilton Knoxville West
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Reviews (963)
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694
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All reviewsevening receptionmade to order breakfastmanagers receptionomelettwo room suitegreat hotelcomplimentary breakfastknoxville westdefinitely stay here againfire pitmorning breakfastrooms are spaciousexcellent stayhot tubi highly recommend this hotelenjoyed my staybusiness trip
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931 - 936 of 963 reviews
Reviewed July 22, 2013

My wife and I had a very enjoyable stay at this hotel. We would highly recommend it. The room was very pleasant and comfortable and we enjoyed the morning breakfast. I used the gym at the hotel every morning during our stay and found it to be more than adequate for a hotel gym. The hotel staff was very accommodating and helpful. We enjoyed the evening happy hour 3 days during our stay. The drink choices at the bar were very adequate and the snacks provided were somewhat average. Our room was very comfortable as was the bed.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded July 23, 2013

 We are delighted to know you had a wonderful time here and hope to see you again here at the Embassy Suites Knoxville West when travel plans permit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013

Great new hotel that we picked for an overnight pit stop. Very easy access from I-40 and we ate at Aubrey's restaurant 2-3 miles away. Room was immaculate and beds were very comfortable. Front desk manager was extremely welcoming. Omelette breakfast the next morning was wonderful. One of the nicest Embassy Suites our family has stayed at and we've seen plenty of Embassy Suites. Highly recommended!!

  • Stayed: July 2013, traveled with family
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2  Thank gregaustex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded July 19, 2013

Thank you for your comment " Room was immaculate and beds were very comfortable." It is greatly appreciated here at the Embassy Suites Knoxville West. Thank you also for highly recommending us to others. We look forward to your next stay!

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Reviewed July 17, 2013

This hotel is very nice. It is a very new hotel so everything was in great shape. Décor was modern and the water pressure/amount of water in the shower was awesome! The bed was super comfy. Blackout curtains worked great. We arrived late so we opted to sleep in as opposed to eating breakfast, but will definitely eat breakfast next time in order to make the cost more reasonable. We will definitely stay again and would recommend this hotel to anyone who would ask. Go and enjoy!

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank Beverly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded July 19, 2013

 We are pleased to hear you enjoyed the shower pressure during your stay with us here at the Embassy Suites Knoxville West. Please return often!

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Reviewed July 13, 2013

This is a quite new Embassy Suites (oddly with no atrium that I could find). Everything shiny and new as of July 2013 -- but the materials are such that it remains to be seen whether the shininess will last. Odd choice of slick vinyl-cushioned sectional settee for the living room of my suite. I had a hypo-allergenic room, which featured a HEPA air filter. Big whoop. $20 bucks extra. Bed was fine, if a little hard. Friendly staff seems to be going out of its way to be welcoming and helpful.

Room Tip: This place is new and clean enough you really don't need the hypo-allergic room, IMO.
  • Stayed: July 2013, traveled solo
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1  Thank carrickp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded July 19, 2013

 Thank you for the kind words regarding our staff. We pride ourselves in being service professionals! We always enjoy hearing from our guests! Thank you for posting such a pleasant review.

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Reviewed July 12, 2013 via mobile

This two-month old hotel is a wonderful addition to the plentiful hwy-side hotel options and I have to imagine it surpasses all of those. The very pleasant hotel GM told us the hotel is "the big, little hotel" concept - meaning there's lots of meeting space but only 140 suites. Interesting fact. The public areas take the hotel to a new level and encourage people to relax either with a beverage from the wonderful nightly manager's welcome or coffee after a hot, cooked to order breakfast. The suites are wonderful. Comfortable beds, great TVs, a well laid out bathroom and excellent shampoo etc. The square layout makes the room feel more like an apt than the traditional Embassy Suites layout. The pool water was crystal clear and spa area was very clean. The pool towels were thick and absorbent. We generally stay at Embassy Suites when we travel as a family - this next iteration of the hotel chain ensures we will continue to select these properties wherever possible.

  • Stayed: July 2013
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1  Thank KPG33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this reviewResponded July 19, 2013

"This two-month old hotel is a wonderful addition to the plentiful hwy-side hotel options and I have to imagine it surpasses all of those." is a great thing to say about our hotel the Embassy Suites Knoxville West and we appreciate it. We hope to get to see you on your next visit our way. Thank you for your business and your nice review.

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