We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (672)
Filter reviews
672 results
Traveler rating
434
153
60
12
13
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
434
153
60
12
13
Show reviews that mention
All reviews cooked to order breakfast cedar bluff parkside grill outback steakhouse restaurants within walking distance great place to stay pool and hot tub room was clean each morning breakfast was excellent knoxville west very nice hotel business trip front desk staff staff was very friendly enjoyed my stay would stay here again
Selected filters
Filter
Updating list...
16 - 21 of 672 reviews
Reviewed June 6, 2019

We were in town visiting friends and playing ball on Sunday. This motel has a very nice outdoor hot tub, comes in handy after sports. Clean, quiet, rooms with great beds. The cooked to order breakfast is excellent. Easy access from interstate.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank clementm251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Front_Desk, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded June 7, 2019

Dear Clement,
From our beautiful hot tub to cozy beds, it sounds like we provided you with everything you could need for an incredible stay! It's a bonus treat to hear our breakfast hit the spot, as well. When your travels return you to the area, we'd be glad to provide you with another perfect stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2019

We got the room for $100/night form their web site. That didn’t include breakfast. That part was not clear, breakfast cost $20 more looking back. The breakfast was far and away better than any traditional hotel breakfast. You can pay for it if you didnt include it in your reservations. The rooms are big, comfortable and fresh. The staff was excellent.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Iamfrac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Front_Desk, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded June 3, 2019

Thank you very much for leaving your comments on your visit with us here at Hilton Garden Inn Knoxville West/Cedar Bluff! It is truly a pleasure to know that you appreciated our spacious and fresh rooms, as well as our helpful staff members. We do apologize for any confusion regarding breakfast, although it is lovely to know that you enjoyed our food. We wish you well, and we hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2019 via mobile

Very pleased with my stay here. My second visit to Knoxville. Check in was quick and easy and the staff very friendly and pleasant. Very kind people. The hotel was clean and modern. My room newly remodeled on the third floor. The prices were reasonable. The room was cleaned by the time I got back. Very quiet here. I have stayed at Hilton garden in in other places and always find it very accommodating. I felt very comfortable and at home here. My next visit to my cousin here, I will definitely stay here. Thank you Hilton for making my stay in Knoxville feel like home!

Date of stay: May 2019
Trip type: Traveled solo
Thank Carolyn427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Front_Desk, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded June 3, 2019

It is an honor to count you among our repeat guests, and we appreciate your thoughtful review! Thank you for highlighting our clean, modern accommodations and competitive rates. We're glad to hear that our friendly service made you feel at home, and our team cannot wait to welcome you back to Hilton Garden Inn Knoxville West/Cedar Bluff!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2019 via mobile

This is a HGI is a new remodel. Very very nice! It’s more contemporary and modern. There are more snacks and drinks available and all the rooms have been remodeled.

The check in was smooth and front desk personnel friendly and welcoming!

I was pleased with my room! It was spacious, clean and the bed was very comfortable.

Date of stay: May 2019
Trip type: Traveled solo
Thank travelrelaxrepeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Front_Desk, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded May 31, 2019

We're delighted that you had such a positive experience during your recent stay with us at Hilton Garden Inn Knoxville West. We're especially pleased that you appreciated our refurbished and modernized accommodations, as well as received friendly service from our team and a quick and easy check-in. It's also good to know that you found the beds to your preference. Thank you so much for taking the time to share your kind comments, and we hope to have the opportunity to welcome you back the next time you're in the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2019 via mobile

Can’t beat this hotel If you like clean great service and welcoming staff. I have stayed here several times for Tennessee football games and just traveling through. Never been disappointed. The room is clean quiet restaurants close by.

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank Ajohn845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Front_Desk, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded May 31, 2019

Dear John,
We're proud to include you among our returning guests. It's great to hear that our attention to cleanliness and service keep you coming back to Hilton Garden Inn Knoxville West/Cedar Bluff! Thank you for sharing how much you always enjoy your stay in our quiet, comfortable rooms. We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews