We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (579)
Filter reviews
579 results
Traveler rating
367
138
54
10
10
Traveler type
Time of year
LanguageAll languages
More languages
367
138
54
10
10
Show reviews that mention
All reviews cooked to order breakfast cedar bluff parkside grill restaurants within walking distance great place to stay each morning breakfast was excellent room was clean front desk staff very nice hotel business trip nice stay would stay here again hot tub we've stayed staff was very friendly off the highway
Filter
Updating list...
80 - 85 of 579 reviews
Reviewed October 26, 2017

The staff members treated us with overwhelming hospitality from the moment we entered the hotel until we left. Food was great- ate breakfast there. Room was clean. It's super easy to get to. I would definitely recommend this hotel. They offered us free water bottles several times, I love the emphasis on hydration too.

  • Stayed: October 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 309pamelar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded October 27, 2017

Dear Pamela,
We are humbled to know that we've been deemed as the friendliest hotel ever; thank you! Our team enjoyed your company as much as you enjoyed our service, and we are thrilled to hear you would definitely return to the Hilton Garden Inn Knoxville West/Cedar Bluff; our hospitable staff, hearty breakfast, and clean rooms will be waiting!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2017

I stay here everytime I come back to knoxville for work and have never been dissapointed. The people are great and the rooms are soooo clean. They have discount coupons for the two closest places to eat so be sure to ask for them before you go to Outback Steakhouse or the bistro type location (both close walking distance).

  • Stayed: October 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank debroahh971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded October 27, 2017

Thank you for your repeat visits! We love to see a familiar face and know that we have been able to consistently provide you with the friendly service and comfortable accommodations that you need. We are always excited to help our guests get a taste of the area! Come back soon to the Hilton Garden Inn Knoxville West/Cedar Bluff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2017

Awesome customer service and support team. Breakfast was great with a hot bar that serves omelets cooked to order with a variety of selections, Roons were very clean with great amenities also this hotel is surrounded by great eateries.

  • Stayed: October 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank timothyhL9878BZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded October 26, 2017

Dear Timothy,
We're ecstatic to hear that you experienced a five-star stay at the Hilton Garden Inn Knoxville West/Cedar Bluff and that you found our hotel to be everything you expected, especially our fantastic staff, hearty breakfast, and well-appointed rooms. Thank you for the uplifting review and we will continue to work hard to earn your loyalty. Come back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2017

This was the first time I stayed at this property and the room was very clean. Check-in/out went smoothly. Excellent breakfast options. Staff friendly and efficient. The only reason I marked it a 4 rather than 5 was because the iron in my room was broken and they could not provide a replacement.

  • Stayed: October 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank NRH88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded October 22, 2017

We are so sorry to hear you encountered an issue with your iron that was not able to be rectified; your report will be shared with our front desk team to ensure guests are properly accommodated next time. Otherwise, it's great to hear you enjoyed our clean rooms, smooth check-in/out, and a hearty breakfast at the Hilton Garden Inn Knoxville West/Cedar Bluff. Please keep us in mind the next time you need accommodations in the area as we would be happy to welcome you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2017

We had an excellent experience with this hotel. The handicap accessible accommodations were terrific. The room was spacious and comfortable, which was vey important for our wheelchair needs. Cleanliness was exceptional and staff courtesy was very good. All in all it was a wonderful stay.

  • Stayed: October 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontDesk_GM, General Manager at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this reviewResponded October 19, 2017

Dear Thomas,
It was an honor hosting you at Hilton Garden Inn Knoxville West/Cedar Bluff. We're thrilled that our ADA accessible room worked perfectly for your needs and that our warm, friendly staff and attention to cleanliness added to your comfort. When you're next in the area, please come stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews