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“Very good hotel, but...”

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Hilton Garden Inn Knoxville West/Cedar Bluff
Ranked #6 of 86 Hotels in Knoxville
Certificate of Excellence
GreenLeadersSilver level
Aiken, SC, United States
1 review
“Very good hotel, but...”
Reviewed July 19, 2014

Stayed here during a recent visit on business. Hotel excellent, but... Almost all of the Hilton hotels (Doubletree, Hamptons...) have very soft pillows that just don't work for me. Sometimes Hamptons will have a firm throw pillow which I can use for sleeping and that works for me. Beds very comfortable, and if you don't mind a soft pillow, then this is a great place to stay.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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460 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Branson, MO
Level 6 Contributor
106 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 14, 2014

Hilton Garden Inn has been our hotel of choice when traveling. They generally are very consistent, with clean rooms, very comfortable beds and friendly accommodating staffs. This particular one met all of our expectations but really shined on friendliness especially at breakfast. Seeing a welcoming friendly face in the morning is a great way to start the day. The breakfast staff couldn't do enough for you. They were exceptionally helpful, friendly and kind

  • Stayed June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Dan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Juliet, Tennessee, USA
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 9, 2014

Excellent staff and very clean hotel we were there for the Jehovah Witness Regional Convention. The value was excellent however other hotels offer a complimentary breakfast this hotel does not. You will have to pay for your breakfast if you want one.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marti777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, Virginia
Level 6 Contributor
156 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 6, 2014 via mobile

When we travel we always look for H.G. Inns first. Also this one was as wonderful as all the rest. Friendly and helpful staff. Very clean room and great breakfast. We had to cut our stay short and return home but the staff was very understanding and helpful. I have NEVER been disappointed with a stay at Hilton Garden Inn!!

Stayed July 2014, traveled as a couple
Helpful?
Thank Barge06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed July 5, 2014

Needed a quality Hilton hotel for short stay in Knoxville. This hotel met all our needs and great breakfast. Courteous staff and very clean! Good places nearby as well for in and out service. Kids enjoyed themselves and room met our needs.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 0amyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin, United States
1 review
Reviewed June 30, 2014

The motel was very clean and well maintained! The staff was very friendly, helpful and responsive. The room was clean, quiet and comfortable. I initially had concerns about the cooling system but everything went well and the room eventually chilled well (we love it COLD!).

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brent B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meaning
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed June 28, 2014

Warm, personable welcome. Very well tuned-in to guests and their needs. Accommodating of special needs (arranging for rooms of multiple parties to be near each other). Comfy beds! Awesome breakfast, with the NICEST wait staff in Knoxville. Truly friendly people.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Meaning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Knoxville West/Cedar Bluff

Property: Hilton Garden Inn Knoxville West/Cedar Bluff
Address: 216 Peregrine Way, Knoxville, TN 37922
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Knoxville
#5 Romantic Hotel in Knoxville
#10 Business Hotel in Knoxville
#12 Family Hotel in Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Knoxville West/Cedar Bluff 3*
Number of rooms: 118
Official Description (provided by the hotel):
Book a spacious one or two-bed guest room at the Hilton Garden Inn Knoxville West/Cedar Bluff hotel and enjoy a patented Garden Sleep System® bed. Stay connected to the office with complimentary high-speed internet access and work comfortably from the work desk. Unwind and watch your favorite television show on the 32-inch LCD TV. Savor a delicious cooked-to-order breakfast in the Garden Bar & Grille or kick-start the day with a workout in the fitness room. Enjoy a refreshing swim in our indoor pool or relax in our outdoor whirlpool at our hotel in Knoxville, TN. Business guests can take advantage of the 24-hour Business Center and complimentary in-room internet access with secure remote printing. Take a break and enjoy a drink in our bar open Monday thru Saturday from 5 pm to 10 pm and happy hour from 5 pm to 7 pm. Host an elegant meeting or event in 1,450 square ft. of event space. Every spacious Hilton Garden Inn Knoxville West/Cedar Bluff guest room and suite contains everything you need for a comfortable, productive stay. Traveling on business? Use the work-station and complimentary WiFi with secure remote printing through PrinterOn®. Recline on the Hilton Garden Inn Serta Perfect Sleeper bed, available as one king-sized or two queen-sized with plump feather pillows and luxurious linen. Enjoy the comforts of home with the in-room Hospitality Center, containing a refrigerator, microwave, and Keurig coffee-maker. Relax on an armchair in front of the 32-inch flat-screen LCD TV. ... more   less 
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Also Known As:
Hilton Garden Inn West Knoxville/Cedar Bluff Hotel Knoxville
Hilton Garden Inn Knoxville
Hilton Knoxville

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