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“Outstanding Service! Offer our highest recommendation!” 5 of 5 bubbles
Review of Hilton Garden Inn Knoxville West/Cedar Bluff

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Hilton Garden Inn Knoxville West/Cedar Bluff
Ranked #8 of 87 Hotels in Knoxville
Certificate of Excellence
GreenLeadersSilver level
Pickens, South Carolina
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Outstanding Service! Offer our highest recommendation!”
5 of 5 bubbles Reviewed January 3, 2014

We book with Hilton Garden Inn because we enjoy the comfort of the bed system. We also appreciate their excellent buffet breakfast and their quality service. Out of numerous Garden Inn's in various states, this property provides the highest in service. We highly recommend!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank landfall90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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428 reviews from our community

Traveler rating
    262
    106
    44
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Addison IL, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 2, 2014

Warm feeling felt like home. Great restaurant on site fire place. Great place to stay fair price and overall pleasant experience. Give it a try when in the area. Felt safe parked in their lot as well. That is not always the case when we stay at all the hotels we are at.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
113 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed December 28, 2013

We generally stay at Hilton Garden Inn when we can and this one is better than most anyone we have ever stayed. It has a great location near shopping and dining. The breakfast was excellent and the cook went out of his way to help with our omelettes. He also made fantastic biscuits. The wait staff was friendly and took an interest in how everyone was doing. We had a minor glitch at checkout and the front desk manager resolved the issue way above and beyond our satisfaction. I highly recommend the hotel.

Room Tip: We were on the side of the hotel that looked at the back of a restaurant but no rooms here are going...
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIKnoxville, Director of Sales at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review, December 30, 2013
Thank you for your response. We appreciate you taking the time to let us know how your stay was. It is our goal to go above and beyond for all our guests and we are pleased to know that our staff acheived this for you during your stay. We hope to see you again the next time you are in Knoxville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
charlotte, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 26, 2013

my son and myself went to visit his girlfriend. we looked for the hilton garden know what we would expect stay there and we where not disappointed. this hotel was easy to get to from the interstate. there was a lot of restarants around this location and there staff was really helpful in recommending places to eat.got back from dinner and the room was clean and warm. there is never a reason to look for any problems when you stay there

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIKnoxville, Director of Sales at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review, December 30, 2013
We appreciate the feedback from your recent stay. We are so pleased to know how much you enjoyed your time here. We look forward having you stay with us again the next time you are in Knoxville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crossville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 26, 2013

Everything about our stay was great! Excellent Customer service. We enjoyed the pool with our grandchildren. Breakfast was very good as well. I highly recommend this property. We will definitely stay there again.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Donna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIKnoxville, Director of Sales at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review, December 30, 2013
We are pleased to hear that you and your family enjoyed your stay while in Knoxville. We hope you will consider staying with us again the next time you are in Knoxville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunset, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 22, 2013

The Hilton Garden Inn has all the expected amenities, a beautiful layout, superb (!) breakfast, and employees bursting with southern hospitality. The bright, beautifully appointed rooms are equipped with Keurig coffee makers and a desk with a desk chair I'd love to have for my desk at home! Comfy room in every respect. Located close to good restaurants and the hospital. I'll stay here again next time!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Anita A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 8, 2013

We were traveling very late due to death in family and actually called from parking lot. A lot of the hotels in the area were full due to UofT football game next day. The gentleman at the front desk was very friendly and professional. The room was fantastic with very comfortable bedding. The breakfast was made to order or you could eat cereal, fruit, pastries, etc. I would definitely stay at this location again. The only thing I disliked was that the curtains do not close all the way. The Hampton Inn we stayed in the next week on the way back home was the same.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Vicki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIKnoxville, Director of Sales at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review, October 10, 2013
We thank you for taking the time to write a response. I am glad to know that we were able to accommodate you on such short notice due to the special event weekend. We are pleased to know that you enjoyed your stay at our location. We hope you will stay with us again should you come back to Knoxville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Knoxville West/Cedar Bluff

Property: Hilton Garden Inn Knoxville West/Cedar Bluff
Address: 216 Peregrine Way, Knoxville, TN 37922-7502
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Knoxville
#5 Romantic Hotel in Knoxville
#10 Business Hotel in Knoxville
#12 Family Hotel in Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Knoxville West/Cedar Bluff 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn West Knoxville/Cedar Bluff Hotel Knoxville
Hilton Garden Inn Knoxville
Hilton Knoxville

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