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“Yikes! This was a scary experience.” 2 of 5 bubbles
Review of Days Inn Knoxville West

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Days Inn Knoxville West
Ranked #73 of 87 Hotels in Knoxville
Puyallup, Washington
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Yikes! This was a scary experience.”
2 of 5 bubbles Reviewed September 13, 2011

I had never used Days Inn before, but I used the web application they provide to plan my cross country trip. I decided to be loyal to them for that. The first Days Inn on the trip was here, and it was hugely disappointing. I actually felt unsafe for myself, my family and vehicle, but we had pets and there was no other pet friendly hotel to be had. The building was very run down (though the room was very clean). The front desk person was inexperienced and seemingly didn't care. The parking lot was full of rough looking individuals until all hours. The next morning we awoke and hightailed it out of there. Would not stay again.

  • Stayed September 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Sean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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197 reviews from our community

Traveler rating
    17
    28
    49
    43
    60
See reviews for
84
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Chattanooga, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 7, 2011

We had reservations at this location for two nights.As soon as I saw the hotel I wanted to cancel my reservations. It was not as pictured and advertised. It was dirty and had "shady" men standing outside. We were "encouraged" to stay one night because we would be charged for an after four check-in. While we were there we experienced a door that jammed, dirty towels, noisy neighbors, no ironing board, the alarm was not working, no refrigerator or microwave and the breakfast area was not clean. The breakfast consisted of bagels, cold cereal, toast, and instant oatmeal. To top our stay off another dissatisfied guest cursed the manager in front of my children about drunks behind his room. I will never stay in another Days Inn.

  • Stayed August 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank tcud236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, FL
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed July 31, 2011

You get what you pay for here. Room was inexpensive - only about $50+tax, and it was accomodating for my 70lb black labrador. Room was clean but musty. Fine for a quick overnight stop though, just be sure to ask for a room facing away from the interstate.

  • Stayed July 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Casey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
knoxville, Tennessee, USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed June 29, 2011

We negotiated a rate over the phone, but when we arrived it was $5 per night higher. The confirmation was sent while were in-route.
Everyday house keeping missed something such as new plastic cups, ice bucket, some towels, etc. One day, they missed the room entirely. When we went to the desk, they said that they would get the next day. Since the room was not service, we had to ask twice for fresh towels and they brought only half of what was asked.
Bathroom did not look clean, glue and plaster all over the floor.
We do not recommend this hotel and will not stay here again.

  • Stayed June 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank CRD193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowling Green, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed November 30, 2010

For a place to sleep for a couple hours, this cheap Days Inn seemed like a good idea. When we arrived at 2:30am, the attendant was welcoming, but did not speak English very well and did not seem too concerned about checking us in properly (when filling out the arrival card, he said that most of it wasn't necessary). The room did not look bad. The beds/pillows weren't super comfortable, but not bad enough to complain about. The real troubles started the next morning. 1. The shower was so old that the knob actually fell off when turned! 2. The walls by the beds and the beds were dirty! There was a dark red substance on the wall, the nightstand, and on the corner of the bed. We couldn't tell what it was, but it really doesn't matter because it had CLEARLY been there for awhile and no one had bothered to clean it up. When we asked the manager to come check it out, he argued with us and did not offer to refund us. At check out, we asked for a refund again and he said no. I did not think that we were being rude or asking too much of him, so his rudeness was uncalled for. Not a bad place to sleep if you plan on leaving right away or don't care if its kind of scummy.

  • Stayed November 2010, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank parkerk_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, Tennessee
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 26, 2010

stayed in room with 1 king bed. room was VERY small but VERY clean. had small table with two chairs. outdated tv. iron and board included. GREAT PILLOWS-all 5! good air conditioner but did rattle when first starting up each time it came on. right on interstate so fairly noisy if you stay on back side. light switch for bathroom on wall OUTSIDE bathroom door-does have exhaust fan for shower time. PLENTY OF HOT WATER AND GREAT PRESSURE. Awesome pivoting shower head with multiple settings. two bars of soaps and one shampoo. vanity WAS outside bathroom-thank goodness. did not get up in time to sample CONTINENTAL breakfast so can't help you there. 2 mini coffee pots in room. great efficient service with Debbie. plan on staying there again in near future.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tatermom2302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Knoxville West

Property: Days Inn Knoxville West
Address: 9240 Park West Blvd, Knoxville, TN 37923-4401
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #73 of 87 Hotels in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Days Inn Knoxville West 1.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Days Inn Knoxville West Hotel Knoxville

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