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Holiday Inn Express Hotel & Suites Knoxville-Farragut
Ranked #20 of 86 Hotels in Knoxville
Certificate of Excellence
Marietta, GA
2 reviews
“Excellent Staff”
Reviewed September 30, 2013

We spent two nights (9/27, 9/28) at the Holiday Inn Express in Knoxville, TN on Campbell Station Rd. The room was very comfortable & clean.

The staff at this hotel are excellent! Several persons made our visit really wonderful. Their names are Sandra (Mgr. - she is top-notch - made sure we were happy & was so courteous & friendly), Maria Garcia (helped us get our breakfast),Cassandra (checked us in & patiently answered all our questions) & Carman (kept our room so neat & also assisted us in getting in when our cards wouldn't work). This hotel has so many pluses............ an indoor pool, a workout room & a great breakfast with many choices. But what really made our visit was Sandra & her excellent staff. We will definitely stay at this hotel again when in the Knoxville area.

Room Tip: We requested a wheelchair accessible room & it was perfect.
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  • Stayed September 2013, traveled with family
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Helpful?
Thank Patty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy L, Manager at Holiday Inn Express Hotel & Suites Knoxville-Farragut, responded to this review, October 8, 2013
The staff and management of the Holiday Inn Express are so happy that you enjoyed your stay with us. I will being sharing you comments with the specific employees that you mentioned. It always makes someone's day when a gues remembers their name in a review. We hope you will come see us in the near future.
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284 reviews from our community

Traveler rating
    197
    72
    12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Any
English first
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 20, 2013

Hotel excellent, receptionists absolutely brilliant, so helpful, they all gave us so much advice, where to go and what to see. Plus where to eat. Rooms spotlessly clean and comfortable. Guest laundry very clean and tidy. The maids were so friendly and helpful. Would definitely recommend the hotel - five stars all the way.

Room Tip: All rooms would be very good
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy L, Manager at Holiday Inn Express Hotel & Suites Knoxville-Farragut, responded to this review, September 27, 2013
Thank you for writing such a glowing review about our property. As you could tell, the staff is very enthusiastic about the Turkey Creek area where we are located. We are glad you enjoyed your stay with us and hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 3, 2013

We stayed there for a night and at the front office 'Charlene' was very helpful. Rooms were very clean and very spacious. Next day the breakfast was not bad. The Owner of the hotel came and talked to every one .. It was really nice.
I went with my family and every one liked it.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ManivR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy L, Manager at Holiday Inn Express Hotel & Suites Knoxville-Farragut, responded to this review, September 9, 2013
Thank you for taking the time to write a review about our property. We are glad you enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Level 5 Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 23, 2013

The hotel and staff was fine enough to rate a five overall, but not being able to get wifi in the room was an inconvenience. Going to the office or computer room to get online detracted from the home style atmosphere on the road. The staff could get no tech support and wanted guests to call, which we did to no avail. Food and rooms were typical for a good HIE.

  • Stayed August 2013, traveled as a couple
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Helpful?
Thank tex47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy L, Manager at Holiday Inn Express Hotel & Suites Knoxville-Farragut, responded to this review, August 26, 2013
We are very sorry that we were experiencing technical difficulties with our internet during your stay. We did have our tech support come out and get the issue fixed unfortunately the part wasn't available until Monday. Our staff is very glad that you enjoyed your stay with us otherwise and hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
2 reviews
Reviewed August 20, 2013

Love this location of HIExpress....will return when in on business!! I love this area, just north of Chattanooga, TN. it's really growing and nearer to our business clients in route to Athens, Knoxville and beyond. We will stay here every chance we get!!

  • Stayed July 2013, traveled on business
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Helpful?
Thank Tbirdshere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trappe, Maryland, United States
1 review
Reviewed August 14, 2013

Beautiful, very clean accommodations, friendly, professional staff, and great breakfast buffet. There was a Cracker Barrel restaurant close by. Couldn't ask for more! I stayed the next two nights at the Opryland Resort and my room at the Holiday Inn Express was cleaner and much more modern. .

  • Stayed August 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
near Charlotte, NC
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 12, 2013

Great location with a good selection of restaurants immediately around it. Staff really helpful and it was super clean and quiet. Beds were comfortable and the room was pretty spacious. Lovely decorated hotel. Easy check in/out. Good variety for the free breakfast. Can't ask for much more.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank CinR84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Knoxville-Farragut

Property: Holiday Inn Express Hotel & Suites Knoxville-Farragut
Address: 816 N Campbell Station Rd, Knoxville, TN 37932-2951
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Knoxville
#11 Family Hotel in Knoxville
#14 Business Hotel in Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Knoxville-Farragut 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
The newest addition to the Heart of Farragut, is the Holiday Inn Express Hotel & Suites Knoxville-Farragut. We are conveniently located at I-40/I-75, exit 373, just a short drive to downtown Knoxville, Oak Ridge, Lenoir City, and the Knoxville Airport. With our world class service and many Knoxville businesses, restaurants and attractions within only few blocks or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Knoxville-Farragut. This state-of-the-art 100% smoke free hotel features special in room amenities such as free high-speed Internet access, microwave and refrigerator, 32 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of interest: Companies:, Anderson News, Yellowbook USA, Goody s Family Clothing Hospitals: Parkwest, Baptist Hospital for Women, East TN Children s Universities: University of Tennessee, Pellissippi State University . Local Attractions: National Women s Basketball Hall of Fame, UT Football, Men/Women s Basketball, Lost Sea, Museum of Appalachia, Turkey Creek Shopping, Dollywood, Willow Creek Golf Course. Stay Smart at the Holiday Inn Express and Suites Knoxville-Farragut. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Knoxville-Farragut

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