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“Off the beaten path”

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Hampton Inn and Suites Knoxville North
Ranked #2 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed July 16, 2014

We stayed twice at this hotel. On our way to and from Richmond, Va. The hotel is clean, the pool is salt water, refreshing and indoors. The room was a perfect size. What we liked about this hotel is that it was away from the freeway so we did not hear the road noise.

The staff was welcoming and they always had cookies or snacks at the front entrance when we came in.

The breakfast was exceptional and when staff heard we were driving to Little Rock, they gave us breakfast bags to get us through our drive. Brenda and Jill were a great help at breakfast for us.

Room Tip: We stayed at both ends of the hotel, and our rooms were very quiet.
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  • Stayed: June 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank azsunrise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 26, 2014

Dear azsunrise,

I'm glad that you enjoyed our indoor saltwater swimming pool. We also appreciate when guests let us know how team members have made their stay better. I'll pass along your compliments to Brenda and Gill and let them know you appreciated the On The Run breakfast bags they provided for you.

Thank you,

Scott Shelton
Front Desk Manager

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774 - 780 of 1,275 reviews

Reviewed July 15, 2014

This hotel is in a residential neighborhood with a grocery store across the street..its not quiet at all. We were there July 5th-7th and someone was shooting fireworks at 1 30 in the morning on the 5th/6th, Although that is not the hotels fault beware that you are in a neighborhood where anything could happen outside noise wise. The walls are thin, the room nextdoor had giggly girls until 12 30am then the fireworks so needless to say I didnt get any sleep that night. The morning of check out I got woke up at 7am by a motorcycle parked below my window I was on the third floor and it was still extremely loud. The hotel should have motorcycle parking on the end of the building instead of out front.. My bathroom wasnt very clean there was an undetermined brown gunk on the shower door railing..I wore my flip flops in the shower. Overall my room wasnt that clean I did not walk barefoot on the carpet! The refrigerator in the room was VERY noisy and made it hard to sleep. I think they should put them in the bathroom or in some type of enclosure. The AC is noisy too.. Not a restful place at all!!! I am surprised this hotel is rated #1 in Knoxville if its number one I would hate to see number 10!

Room Tip: I wouldnt want the first floor due to the parking lot noise I could hear on the 3rd floor..The refri...
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  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Gina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 26, 2014

Dear Gina K,

Thank you for your review. Your feedback helps us know what we are doing right and where we need to improve. We make every attempt to ensure every guest is satisfied and I'm sorry that was not the case during your stay. At Hampton Inn, we do offer a 100% satisfaction Guarantee which I would be happy to assist you with if you would contact me about your stay.

Scott Shelton
Front Desk Manager
865-689-1011
Joseph.Shelton@Hilton.com

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Reviewed July 14, 2014

This hotel is why my wife and I are pretty loyal to Hampton. A great value all around. Clean, well maintained guest room and common-area facilities with tons of amenities. Breakfast was very good quality. I was especially impressed with the front desk service. The general manager did my check-in and was the model of hospitality. Example: they provide complimentary bottled water at check-in . . . I forgot to take the water and he chased me down in the parking lot to give them to me. When they nail the basics like this hotel does, those nice touches really seal the deal.

Highly recommend this hotel.

Hope this helps.

.

  • Stayed: July 2014, traveled with family
    • Location
    • Rooms
    • Service
1  Thank HonkHonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 26, 2014

Dear HonkHonk,

Thank you for your kind review. In addition to myself, my General Manger also monitors our reviews, so I'm sure he is very appreciative of your kind comments about his service. I'm also glad you enjoyed the complimentary bottles of water.

Scott Shelton
Front Desk Manager

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Reviewed July 12, 2014

Visited grand daughter, her husband and our three week old great grand son. Nice place to stay after long day of driving and visiting. The hotel was within walking distance of some restaurants. The room was large and well appointed. The nath was very clean also. It had a refrig. and a microwave which we did not need.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank johnjd53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 26, 2014

Dear johnjd53,

Congratulations! I'm glad that you enjoyed your visit to meet your great grandson. We look forward to seeing you again on your next visit.

Thank you,

Scott Shelton
Front Desk Manager

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Reviewed July 11, 2014

Thanks for a great stay. We used Knoxville as a stopping point on a long trip and we were able to rest to begin the next leg of our journey. The staff at the desk were very friendly and suggested places to dine when asked.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 26, 2014

Dear Jan K,

I'm glad that you enjoyed your stay. We look forward to seeing you again the next time you are in Knoxville.

Thank you,

Scott Shelton
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014 via mobile

I was very impressed with this hotel. Super friendly staff on check in. Immaculate and very comfortable room. Good night's sleep. Wife. Decent breakfast. What really swung it was when I went for a swim in the morning. I misread the opening hours for the pool and went before breakfast. They politely told me it was closed. But then someone asked me my room number and 5 minutes later they said someone would clean the pool 2 hours early and it would be open in 20 minutes. Would that be okay? I should say so. They then let us check out late since we hadn't finished work. The staff couldn't have been more helpful. Thanks!

Stayed: June 2014, traveled with friends
Thank Giles E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 26, 2014

Dear GilesE,

I'm glad that we were able to let you use the pool early and to accommodate your late check out request. We attempt to meet all guest requests and I'm pleased that we were able to do so for you.

Thank you,

Scott Shelton
Front Desk Manager

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Reviewed July 7, 2014

I always stay at Hampton's Inn Hotels, because of the fine amenities they have especially the fine free breakfast which is a big plus for me. this hotel is 6 years old and I will tell you what I had on two mornings steak and scrambled eggs sausage patties canadian bacon, cerals breads,juice,waffles and the best part the fresh arrangement of fruits. I will tell you about my room the AC was quiet you don't see that to much the thermostat was on wall to control unit, 32 LCD/LED TV great channel selection the beds were very comfortable, icebox and microwave oven in room.The room was very quiet except some children running up and down the hallway ( bad parenting) and one small problem the hot water valve in the shower went past the set point, needs a new shower valve cartridge, but it worked ok.So this is my review a very nice and clean hotel. I want to thank the General Manager and all departments especially the Maintenance and Housekeeping departments that keep this property in great shape. One more thing the front desk was very polite and nice helping me with directions to downtown Knoxville. Frank Covine

  • Stayed: July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 671FrankC671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 8, 2014

Dear Frank C,

Thank you for your kind review. I'm glad that you enjoyed our new and improved breakfast. Also, I've sent maintenance to fix the shower handle you mentioned. We look forward to seeing you again.

Scott Shelton
Front Desk Manager

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Additional Information about Hampton Inn and Suites Knoxville North

Address: 5411 Pratt Rd, Knoxville, TN 37912-2708
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Knoxville
#1 Family Hotel in Knoxville
#1 Romantic Hotel in Knoxville
#5 Best Value Hotel in Knoxville
Price Range: $97 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Knoxville North 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites-Knoxville/North I-75 hotel, located just five minutes from the University of Tennessee and the Knoxville Convention Center. Plus, we're just a short drive from exciting area attractions, including Dollywood and Great Smoky Mountain National Park. Peruse the incredible collection at the Knoxville Museum of Art, or enjoy a dinner cruise on the Star of Knoxville Riverboat. Shop at the Knoxville Center Mall, or visit the magnificent Sunsphere at World's Fair Park, the site of the 1982 World's Fair. Enjoy your stay at this modern Knoxville, TN hotel and make the most of our premier amenities. Start each day with Hampton's free hot breakfast or grab one of our free Hampton On the Run(R) Breakfast Bags, available Monday through Friday, for a quick, healthy meal to go. Stay on top of work in the hotel's business center, fully equipped with fax, photocopying and printing access. Relax in the heated indoor swimming pool, or work out with a range of cardio machines and free weights in the fitness center. Host a meeting in 450 sq. ft. of flexible meeting space. ... more   less 
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Also Known As:
Hampton Inn Knoxville North Hotel Knoxville

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