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“Fantastic stay”

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Hampton Inn and Suites Knoxville North
Ranked #2 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed July 8, 2014 via mobile

I was very impressed with this hotel. Super friendly staff on check in. Immaculate and very comfortable room. Good night's sleep. Wife. Decent breakfast. What really swung it was when I went for a swim in the morning. I misread the opening hours for the pool and went before breakfast. They politely told me it was closed. But then someone asked me my room number and 5 minutes later they said someone would clean the pool 2 hours early and it would be open in 20 minutes. Would that be okay? I should say so. They then let us check out late since we hadn't finished work. The staff couldn't have been more helpful. Thanks!

Stayed: June 2014, traveled with friends
Thank Giles E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 26, 2014

Dear GilesE,

I'm glad that we were able to let you use the pool early and to accommodate your late check out request. We attempt to meet all guest requests and I'm pleased that we were able to do so for you.

Thank you,

Scott Shelton
Front Desk Manager

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792 - 798 of 1,288 reviews

Reviewed July 7, 2014

I always stay at Hampton's Inn Hotels, because of the fine amenities they have especially the fine free breakfast which is a big plus for me. this hotel is 6 years old and I will tell you what I had on two mornings steak and scrambled eggs sausage patties canadian bacon, cerals breads,juice,waffles and the best part the fresh arrangement of fruits. I will tell you about my room the AC was quiet you don't see that to much the thermostat was on wall to control unit, 32 LCD/LED TV great channel selection the beds were very comfortable, icebox and microwave oven in room.The room was very quiet except some children running up and down the hallway ( bad parenting) and one small problem the hot water valve in the shower went past the set point, needs a new shower valve cartridge, but it worked ok.So this is my review a very nice and clean hotel. I want to thank the General Manager and all departments especially the Maintenance and Housekeeping departments that keep this property in great shape. One more thing the front desk was very polite and nice helping me with directions to downtown Knoxville. Frank Covine

  • Stayed: July 2014, traveled with friends
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Thank 671FrankC671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 8, 2014

Dear Frank C,

Thank you for your kind review. I'm glad that you enjoyed our new and improved breakfast. Also, I've sent maintenance to fix the shower handle you mentioned. We look forward to seeing you again.

Scott Shelton
Front Desk Manager

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Reviewed July 6, 2014

We stayed at the Hampton Inn Knoxville North a year earlier returning from the beach. This year's stay did not disappoint us. The rooms are spacious and clean. The indoor pool is large with enough pool deck available to relax by the pool. The pool area was warm and somewhat loud, as is normal for an indoor pool. The breakfast is outstanding, with fresh fruit and hot items in addition to the standard items such as cereal, juice, etc.. The area reserved for eating is comfortable and spacious, with an overflow room available if needed. The price is very reasonable, especially considering the proximity to Knoxville.

  • Stayed: June 2014, traveled with family
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Thank adventurer1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 8, 2014

Dear adventurer1234,

We are so happy to see you again. Thank you for leaving us another excellent review. I am also glad that you enjoyed our new breakfast items that we upgraded since your last review. We look forward to seeing you on your next trip through town.

Scott Shelton
Front Desk Manager

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Reviewed July 5, 2014

We booked this hotel on a last-minute basis and did not regret it. We were greeted by a friendly front desk staff. We were upgraded to a larger room at no additional cost. We were provided with information regarding a local restaurant. The breakfast room had hand sanitizer dispensers, it had a milk machine (the first one I've seen in a Hilton property), the food was hot and a nice variety, and the staff was attentive to the cleanliness of the eating area. I would definitely recommend this hotel.

Stayed: July 2014, traveled as a couple
Thank Janet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 8, 2014

Dear Janet L,

I'm glad that you enjoyed your complimentary upgrade. We try to upgrade all of our Gold and Diamond Hilton Honors members whenever possible. We look forward to seeing you again the next time you are in Knoxville.

Thank you,

Scott Shelton
Front Desk Manager

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Reviewed July 3, 2014 via mobile

We needed a hotel for an overnight stay and booked this Hampton Inn and Suites. Greeted warmly by desk personnel and given 4 bottles of water. Our room is perfect and the bathroom is large and has lots of counter space and storage. Would stay again!

Stayed: July 2014, traveled as a couple
1  Thank Pam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 8, 2014

Dear Pam J,

Thank you for your nice review. I'm glad that you enjoyed the complimentary waters. We look forward to seeing you again.

Scott Shelton
Front Desk Manager

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Reviewed June 30, 2014

The hotel was clean, and accommodating. They provided a cot on demand and even left the pool open a little longer so mu kids could take a dip after a long hot day. The breakfast was nice. Not gourmet, but filling and adequate. I always enjoy staying at the Hampton and this was no exception. It would be nice if they offered some rooms for larger groups.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Annasgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded July 2, 2014

Dear Annasgirl,

I'm glad that you were able to enjoy our indoor saltwater swimming pool. We attempt to accommodate guests whenever possible and I'm glad that we were able to make you stay a pleasant one.

Thank you,

Scott Shelton
Front Desk Manager

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Reviewed June 29, 2014 via mobile

My husband drove me up to the pigeon forge / gatlinburg area for the 27th - 29th we stayed at this hotel here in Knoxville away from the crowd 30 min drive .. which I reserved a week in advance .....a very refreshing stay... nice clean and comfront.... nice staff which puts safety of there guest first... Breakfast was awesome!! Large selection also....Trip advisor reviews were great and right on point....also our room 225 smelled very fresh and was spotless... the room felt clean which is a major plus... fresh cookies also await in the lobby nice touch. If visiting the area stay at the Knoxville hotel its worth the drive.....

Stayed: June 2014, traveled as a couple
Thank cupcakemama78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JShelton5411, Front Office Manager at Hampton Inn and Suites Knoxville North, responded to this reviewResponded June 30, 2014

Dear pepsy678,

Thank you for your kind review. I'm glad that you enjoyed your breakfast and your entire stay with us. I appreciate that you would choose to travel out of your way when visiting Pigeon Forge just to stay with us and I'm happy that our service standards are so high to make this worthwhile. We look forward to seeing you again the next time you are in the area.

Scott Shelton
Front Desk Manager

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Additional Information about Hampton Inn and Suites Knoxville North

Address: 5411 Pratt Rd, Knoxville, TN 37912-2708
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Knoxville
#1 Romantic Hotel in Knoxville
#1 Business Hotel in Knoxville
#8 Best Value Hotel in Knoxville
Price Range: $95 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Knoxville North 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites-Knoxville/North I-75 hotel, located just five minutes from the University of Tennessee and the Knoxville Convention Center. Plus, we're just a short drive from exciting area attractions, including Dollywood and Great Smoky Mountain National Park. Peruse the incredible collection at the Knoxville Museum of Art, or enjoy a dinner cruise on the Star of Knoxville Riverboat. Shop at the Knoxville Center Mall, or visit the magnificent Sunsphere at World's Fair Park, the site of the 1982 World's Fair. Enjoy your stay at this modern Knoxville, TN hotel and make the most of our premier amenities. Start each day with Hampton's free hot breakfast or grab one of our free Hampton On the Run(R) Breakfast Bags, available Monday through Friday, for a quick, healthy meal to go. Stay on top of work in the hotel's business center, fully equipped with fax, photocopying and printing access. Relax in the heated indoor swimming pool, or work out with a range of cardio machines and free weights in the fitness center. Host a meeting in 450 sq. ft. of flexible meeting space. ... more   less 
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Also Known As:
Hampton Inn Knoxville North Hotel Knoxville

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