We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Always Nice”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
MainStay Suites Knoxville
Ranked #30 of 86 Hotels in Knoxville
Certificate of Excellence
Johnson City, Tennessee
Level 4 Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Always Nice”
Reviewed February 7, 2013

Another BoatShow down. The girls at at the front desk treat us like a 4 star guest. The rooms are clean and all things work.Breakfast is great,Its nice to have a kitchen.Mike the custodian is a super friendly guy with a good attitude. Will be back in April for the next boat show.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank one2doo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

354 reviews from our community

Traveler rating
    174
    112
    41
    10
    17
See reviews for
130
67
25
74
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Denton, North Carolina
1 review
Reviewed February 7, 2013

I have been staying at the Main Stay for over 2 years it is always a pleasant experiance, the staff are always helpful and happy the accomadation is clean and spacious I do enjoy having a room with a kitchen and a full size fridge .... there are plenty of places to eat in the area and a couple of bars ...

Room Tip: higher floors and ask for a room with a balcony ....
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cr0c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwin, Tennessee
1 review
Reviewed February 1, 2013

I have stayed in the hotel for over a year now, since November of 2011. I have found that the staff is rather pleasant and attentive with all custmers needs. A large suite with a flat screen with a complete kichen. It is new and clean, even a balcony to sit on. Funiture and bed are rather comfortable. Cracker Barrrel and Apple Bees, and low gas prices all around the hotel. Has rather easy access to I75 at maybe two minutes. The price is very good. Deffanatly satying again!!!!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robert f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 29, 2013

We stayed in this Hotel in Jan 2012 and it was a pleasant experience that we decided to choose the same hotel in Jan 2013. It was not the same. The room was smelly as if they got smoked in!! We asked to change the room and only one was available, it was smelly too.

It was 10:00 PM and and we were tired to change the hotel so we had to stay and used air freshener supplied by the Front desk.

I really hope they take this seriously...

Room Tip: Free breakfast and free WiFi although weak signal all the time..
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank El-Olemys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review, January 30, 2013
Thank you for taking the time to review our property. Hearing our guest’s feedback, even when negative is very important to us as it helps us to know where we need to improve.
We are sorry to hear that your recent stay was not what you expected it to be but want to assure you that your concerns have been heard and we will meet with our staff to make the necessary improvements. We have recently converted into a smoke free property and hope that you will give us the opportunity to accommodate you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Level 4 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 28, 2013

I have stayed at this hotel four times since September of 2012. I have found the staff to be pleasant and attentive to the customers needs.

They accommodated me by allowing me to set up a two room suite for one night this year for my parents and I to having a great stay with my girl friend and I early this year.

Good people...good friends...excellence...

My most recent stay was more of the same...

Thanks guys...I will be back to visit shortly....

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brett P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review, January 29, 2013
We thank you for taking the time to post your thoughts, not once but twice. Hearing your positive feedback is always great.
We look forward to seeing you again during your next visit to Knoxville, TN.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrow, Ohio
1 review
Reviewed January 26, 2013

Large suite with two flat screens and a complete kitchen. Like new and very clean, even a balcony to sit on. Furniture and bed were very comfortable. Cracker Barrel next door and a cheap price on gas around the block. This has easy access to I75 at maybe two minutes. Price was very good, will do again!

Room Tip: upgrade to the suite with a king size bed, like being at home. Full size fridge and all plates cups...
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barry s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed January 22, 2013

We enjoyed our stay. Very quiet, clean, and comfortable accommodations. We will definitely make this our place of choice on future visits to Knoxville. Staff was very friendly and helpful. Breakfast selection and quality was marginal.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ralph4844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Knoxville hotels
0.3 mi away
Comfort Suites Knoxville
Comfort Suites Knoxville
#29 of 86 in Knoxville
279 reviews
0.3 mi away
Best Western Knoxville Suites
0.2 mi away
Clarion Inn & Suites Near Downtown Knoxville
Show Prices
Show Prices
Show Prices
0.2 mi away
Quality Inn Merchants Drive
Quality Inn Merchants Drive
#59 of 86 in Knoxville
198 reviews
0.3 mi away
Sleep Inn North Knoxville
Sleep Inn North Knoxville
#46 of 86 in Knoxville
207 reviews
0.3 mi away
Hampton Inn and Suites Knoxville North
Show Prices
Show Prices
Show Prices

Been to MainStay Suites Knoxville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about MainStay Suites Knoxville

Property: MainStay Suites Knoxville
Address: 144 Merchant Dr, Knoxville, TN 37912-3501
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #30 of 86 Hotels in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Knoxville 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
The MainStay Suites extended stay hotel is the perfect place to stay during your next visit to East Tennessee make us your home away from home. Our countless amenities and courteous staff are sure to please. All rooms feature Fully equipped kitchens and 32" LCD televisions. Our property features an onsite Laundry facility, 24 hour fitness center and business center. Free parking, Wi-Fi and hot breakfast provided each morning. We pride our self on providing a memorable stay in a favorable way at the Mainstay Suites Knoxville. Our 86 room extended stay hotel is conveniently located 4 miles north of downtown Knoxville, the Knoxville Convention center and the University of Tennessee, also located directly off Interstate 75. Many corporate offices are located within minutes of our property including Sysco, Regal entertainment group, Kimberly-Clark, Pilot flying J, TVA and Y-12. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Choice Hotels, Priceline, Booking.com, Hotels.com, Reservation Counter, Cancelon, Hotwire, TripOnline SA, Travelocity, Cheap Tickets and HotelQuickly so you can book your MainStay Suites Knoxville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing