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“East of Knoxville - a great lodging choice”

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Holiday Inn Express Knoxville Strawberry Plains
Ranked #35 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed September 29, 2011

The Holiday Inn Express - Strawberry Plains is a great hotel. This was my 2nd stay in a year and the service is consistent. Convenient off Interstate 40 with many food options nearby. The property is clean and comfortable and just far enough away from Interstate noise. I appreciate that dogs are welcome for an additonal fee. They have 2 electric chargers in the parking lot for newer hybrid/electric cars. Wish 100% of property was smoke free - though my non-smoking room/floor was just fine.

  • Stayed: September 2011, traveled with family
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1  Thank bvroman1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this reviewResponded October 5, 2011

Thank you for taking the time to let us know you enjoyed your stay here at the Holiday Inn Express Knoxville Strawberry Plains. We are pleased you took the time to post your thoughts and we look forward to seeing you again when your travel plans permit.

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175 - 181 of 236 reviews

Reviewed August 30, 2011

We stayed in this hotel while on a cross-country trip. The room was well appointed and clean. My only complaint was that I was awoken very early by a barking dog after it's owner left it in their room unattended.

  • Stayed: August 2011, traveled on business
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Thank seattleite61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this reviewResponded September 8, 2011

 Thank you for taking the time to compliment our hotel and we sincerely regret the disturbance made by the dog.

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Reviewed August 20, 2011

For the reviews I read I was shocked at the condition of this hotel. Being only 5 years old its pretty worn. Carpets worn tiles broken. Not in top notch shape. Air conditioner has a motion detection system thats shuts off when no movement. This is BAD on warm nights. Over deodorizing of my room was one of my biggest complaints. Had to use my; own spray to mask the deodorizer they are using. Still not working.
Had to replace remote control as it did not function properly.
I will NOT return to this hotel

  • Stayed: August 2011, traveled as a couple
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2  Thank LarryN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2011

Nice hotel in a nice area. Clean and comfortable. Excellent breakfast set-up. We were only there for one night and we wouldn't mind staying again, although there were two concerns.

One, when walking in the hallway past smoking rooms, you know it.

Two, when we called to book the room, we were told the room was $69.99. I inquired as to whether or not this was all inclusive, tax, fees, etc. and we told yes. Upon signing in, I asked the same question and was told yes. When checking out, much to my surprise, I was billed $84 and change. So much for open communication.

I was basically told tough **** at the desk and have received a non-response to an email I sent to ssmith@kanahotelgroup.com.

So, over $15, these folks earned a negative review when it could have otherwise been a positive one. Don't wory though; it was well earned. Just consider any management response to this review to be considered as damage control.

  • Stayed: July 2011, traveled as a couple
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2  Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2011

Dollar for dollar this was one of my best hotel experiences ever. Everything is up to date and very clean. Staff is courteous and pleasant. Free breakfast was great.

  • Stayed: August 2011, traveled solo
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Thank TrumpCard4445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

This is a very nice Holiday Inn located 10 miles from Knoxville Center. The people at the front desk were very kind and welcoming, and the rooms were extremely clean and comfortable, with big beds, great a/c, nice stocked bathrooms, and heavy blinds. The area is a typical strip mall, so you won't be in the downtown area unless you drive a bit. But for people with a pet and those just traveling through, this is a great, budget-conscious spot with easy highway access. There's a grassy area out back and either a low or non-existent pet fee (I don't remember).

  • Stayed: July 2011, traveled as a couple
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2  Thank mysteryguestina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this reviewResponded August 5, 2011

 Our associates pride themselves on providing excellent guest service and will be pleased to hear your kind words! Your review will certainly be shared with them. Thank you.

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Reviewed July 26, 2011

We stayed here one night on our way from Virginia to Texas. The price was about average for the area. Our room was clean and cool, just not very big, especially since we had to fit in a portable crib. It was quiet so we slept well. The queen beds seemed a little on the small side. Our room sort of smelled like smoke and the hallway really smelled like smoke. We really enjoyed the breakfast with the freshly made pancakes and the yummy bacon and scrambled eggs. We would probably stay here again if given the chance and would like to use the pool, since we didn't have time to this time.

  • Stayed: July 2011, traveled with family
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Thank Shmarla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this reviewResponded July 28, 2011

  Thank you for the kind words regarding our hotel, the Holiday Inn Express Knoxville Strawberry Plains! It was a very pleasant review. Please return often!

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Additional Information about Holiday Inn Express Knoxville Strawberry Plains

Address: 730 Rufus Graham Rd, Knoxville, TN 37924-4338
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Knoxville
Price Range: $107 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Knoxville Strawberry Plains 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express-Knoxville East, Strawberry Plains.The perfect blend of friendly meets functional and corporate meets comfort at this Knoxville hotel.Whether you need to be near the University of TN for every Volunteer Football game; in the Great Smoky Mountains for hiking, biking and a trip to Dollywood; or near the Forks of the River Industrial Park for a busy work week; the Holiday Inn Express-Knoxville East will keep you close and convenient without being in the crowded city. Our location off I-40, Exit 398, will also give you easy access to all the attractions in Gatlinburg, the car shows in Pigeon Forge, and give you a direct route to all the Nascar races in Bristol that you can handle.We know you will 'Stay Smart' while using our 24 hour fitness center and the heated, indoor pool. You may also choose to relax with a cinnamon roll, omlet, & bacon in our comfy hospitality room for our 'Stay Smart Express Breakfast', or catch up on some work in our 24 hour business center with our FREE wired & wireless HSIA. The Holiday Inn Express-Knoxville East also offers fine dining nearby at the Outback Steakhouse, Puleo's Grille & Ruby Tuesday's. Remember, your pet is also welcome at our Knoxville hotel.This Knoxville hotel has the best to offer for location, comfort, and convenience for your business, family, & fun all year long. ... more   less 
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Also Known As:
Holiday Inn Express Knoxville Strawberry Plains Hotel Knoxville
Knoxville Holiday Inn Express

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