I've been a Marriott customer for over 35 yrs, first at Marriott hotels, then Courtyards & Residence Inns when they were added. Lately I find Courtyards overpriced and charging for everything and neither breakfast nor 24 hrs lobby coffee. This was the second Fairfield used on a recent road trip. A really odd location on the branch of a dead end fork. I'm not sure how these folks got one & 2 star ratings because we found this Fairfield just short of excellent. Desk staff was outstanding, at reception, departure & everything in between. Rooms were spotless and very comfortable with excellent Marriott. We left some jackets in the closet and got a phone call after we left. We asked that they hold them as we'd be coming back thru Knoxville a few days later. The jackets were there on our return. The free breakfast was what Courtyard used to offer but no longer does. Is it what you'd make at home? No, but there were eggs, sausage patties, waffles, cereal, great coffee, fresh fruit and a very attentive staff. Amber took care of every request and sure made us feel welcome and no just another traveler. I'd stay there again, no problem.
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- Also Known As:
- Fairfield Inn Knoxville East Hotel Knoxville
- Fairfield Knoxville
- Knoxville Fairfield Inn