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“Christmas Day arrival”

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Hampton Inn Knoxville-East
Ranked #15 of 87 Hotels in Knoxville
Certificate of Excellence
Virginia Beach, United States
2 reviews
“Christmas Day arrival”
5 of 5 bubbles Reviewed January 5, 2014

We were travelling on Christmas Day and needed a place to over night. I always stay with Hilton properties first. We stopped here to see if there was room in the Inn. The clerk at the desk was very nice and got us checked in quickly so we could relax in the hot tub in our room. Great hotel. I would definitely stay here again if I was in the area.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Terry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, January 7, 2014
We are glad to read we had room at our INN for your Christmas stop over. Thank you for your nice review of our hotel the Hampton Inn Knoxville-East and for your business. We hope we can host you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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427 reviews from our community

Traveler rating
    252
    122
    32
    13
    8
See reviews for
157
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79
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Cary, United States
1 review
5 of 5 bubbles Reviewed December 31, 2013

I only was in town for an overnight business trip, but this was a good hotel. The staff was really helpful and friendly. Clean, quiet rooms and everything worked like it was supposed to. Due to business needs I needed a late check-out and the staff handled this request very well.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kent M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, January 2, 2014
We are happy to read you had a good stay here at the Hampton Inn Knoxville-East . Thank you for your nice review and for your business. We hope to host you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lascassas, Tennessee
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 28, 2013

Hotel was overall a good stay. Nothing to complain about, which in this era of poor service makes it a good stay. Bathrooms were showing their age, dated with the epoxy overcoat on the tubs, but they were clean.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank 801kurth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, December 30, 2013
 We always enjoy hearing from our guests! Thank you for taking the time to say such nice things about our staff. We hope to able to host you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 23, 2013

Overall the hotel was your "typical" Hampton Inn. Decent amenities, good price, comfortable and clean rooms, etc. If you are a non-smoker ensure you request a room that is on the non-smoking floor(s). I would return BUT would request a non-smoking floor.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Thomas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, December 30, 2013
We are happy to read you think we have a good price and are comfortable and clean. Thank you for your nice review and for your business. We hope we will be able to host you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradenton Florida
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed December 18, 2013

Stayed December 15-16 2013 easy check in. Warm and friendly staff. Over the top service for a Hampton. Checked in at about 6:00 pm took less than a minute. Details for wireless hookup laid out in detail. So easy to check in and out! Front desk staff and housekeepers super nice!
Would highly recommend! Lots of television and movies available. Aubrey's restaurant and bar next door... great sports with many extra large screens and high def! The food and drinks are very good. Prices very fair.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daflenniken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, December 23, 2013
 We are pleased to hear you enjoyed the great service during your stay with us here at the Hampton Inn Knoxville-East thank you for taking the time to compliment our staff . Please return often!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Virginia
Level Contributor
147 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed December 6, 2013

The hotel is on the East side well outside Knoxville, good location especially with an Outback just down the street (walking distance). Check in was perfect, the person on duty was friendly and helpful. The 5th floor smelled of smoke, turns out there are smoking rooms on the 5th floor, if you are a reformed or non-smoker, stay off the 5th floor. Our room was clean and comfortable, but the bathroom smelled of urine or body odor, it was weird and not pleasant. The toilet seat was loose and slipped off the side, you all know how scary that is :) They had touched up the paint on the wall with a different color paint. All in all the room was fine, we were not dissatisfied, but it was clearly not up to Hilton standards. Breakfast was above average for Hampton, the server was very friendly. Easy on and off, worth stopping, just beware the smoke.

Room Tip: Reformed or non-smokers beware the smoking rooms on the 5th floor, the entire hallway smells like ol...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sltex38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, December 10, 2013
Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments to identify areas where we can improve our hospitality so that others do not share your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 4, 2013

This Hampton Inn is new, clean and has the southern hospitality one would expect. All this for a much lower rate than anything similar that's closer to Pigeon Forge. A little longer drive but worth the savings.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Raymond Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review, December 6, 2013
We are glad to read how much you like our southern hospitality and value here at the Hampton Inn Knoxville-East. Thank you for such a nice review and for you business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Knoxville-East

Property: Hampton Inn Knoxville-East
Address: 7445 Sawyer Ln, Knoxville, TN 37924-4334
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Knoxville
#7 Romantic Hotel in Knoxville
#16 Business Hotel in Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Knoxville-East 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Knoxville-East Hotel Knoxville
Knoxville Hampton Inn

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