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“Clean, great location.”

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Quality Inn Merchants Drive
Ranked #48 of 87 Hotels in Knoxville
St. Augustine, Florida
Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Clean, great location.”
3 of 5 bubbles Reviewed October 2, 2013

A couple months ago I stayed at the Quality Inn while driving up to KY. This was conveniently located off the highway.
This is a hotel with all the rooms outside. We traveled with pets, so this was convenient, and we were located on the ground floor.
The room itself was clean and basic. No complaints at all. There was a slight musty smell, but you run across this in hotels with outer doors sometimes. The parking lot was well lit and did have some litter and plants that needed attention.
Overall, I stayed for a quick overnight, and this suited the purpose. The rate was fair for the room. I did not use any other amenities.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PSBChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, Manager at Quality Inn Merchants Drive, responded to this review, October 4, 2013
Thanks Chris
We always aim to please our guests with pets! Im very glad you liked the location as well! Come back and see us on your next visit to Kentucky
Cameron Juroiff
General Manager
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188 reviews from our community

Traveler rating
    55
    71
    37
    15
    10
See reviews for
63
62
11
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
clearwater, fl
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed September 22, 2013

Rooms are in the outside like a motel.
The king beds were so comfortable!
Any small issues I ran into staff took care if immediately and were do nice and accommodating !
Several restaurants and a grocery store all in walking distance.
But thus part of Knoxville like most of it don't walk by yourself.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank candicegulley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this review, September 24, 2013
Thanks So Much Candice
Im very happy that our staff took such good care of you. Pop in and say hi if youre back in our area again. We would love to have you back!

Cameron Juroff
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valparaiso, Indiana
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed September 19, 2013

We recently stayed at this Quality Inn and were very happy! Great bed, nice soft linens, excellent lighting (5 lamps in sleeping area alone) convent electrical outlets (one right by the nightstand), great area with lots of restaurants, hot breakfast and all for a great price. Will return for sure.

Room Tip: Ask for a room in the back, is very quiet.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PJArden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this review, September 24, 2013
Thanks for noticing PJ
With the advent of cell phones, laptops, and all the other gadgets we all have when traveling, we decided that we needed to add outlets to make things easier on our guests. We added the extra outlet above the night stands for just this reason! Hope to see you again soon!

Cameron Juroff
General Manager
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Concord, Nc
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

A friend and I stayed here on Sept. 8. It was convenient to the hwy, easy on, easy off. Check in and out was very quick.The room was clean and nice sized. The bed was really soft but nice. Very good breakfast. Enjoyed the stay and would stay again if in that area.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JCarrollConcord_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this review, September 24, 2013
Thanks JCaroll
We always aim to please! I'm glad you were happy with your stay. Come see us again soon.


Cameron Juroff
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed September 8, 2013

Stayed here while going to the Tennessee Valley State Fair. Beds were soft but good. Pet Friendly room did not smell like dogs which is GREAT! Free breakfast was so, so...waffles, powdered eggs and gravy. A great room for the money. The pool was nice and clean with nice poolside furniture. Right beside several places to eat. Liquor store next door. All within walking distance. Nice TV. Will stay there again!

Room Tip: Pet friendly rooms are on the back side of the hotel and are a little quieter.
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yourtravelbargain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this review, September 24, 2013
Thanks so much for your kind words!! The fair is pretty great isn't it? I glad your accommodations were to your liking. Come see us again soon.

Cameron Juroff
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 5, 2013

Nice accommodation for the money and very convenient. Breakfast was very good and management has agreed to stop dumpster pick up in the middle of the night. Quick and efficient in check-in and offered service if needed.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this review, September 24, 2013
Thanks Reg
I appreciate all your compliments. After we spoke, i contacted our garbage company and discovered that it was another business' pickup that was happening overnight. I spoke to that companies management and have hopefully resolved the issue completely!

Tanks Again
Cameron Juroff
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

I've stayed at this hotel many times and will again when I need a hotel in the area. Everything was excellent from the beds to the breakfast. The employees are always willing to help. There is a waffle house next door, but who needs it with free eggs, biscuits and gravy? Easy access from two interstates, but the location is very quiet.

Room Tip: The rooms near the pool are probably best.
See more room tips
  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this review, August 30, 2013
Ergalthema,
Its was great to see you again and to continue to meet your expectations. !! My staff all enjoyed your presence as always! Come back and see us whenever you are in the Knoxville area.

Cameron Juroff
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Merchants Drive

Property: Quality Inn Merchants Drive
Address: 117 Cedar Lane, Knoxville, TN 37912
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 87 Hotels in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Merchants Drive 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Quality Inn Merchants Drive Hotel Knoxville
Quality Inn Knoxville
Hampton Inn Knoxville
Knoxville Hampton Inn
Merchants Drive Quality Inn

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