We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great staff !”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Quality Inn Merchants Drive
Ranked #61 of 87 Hotels in Knoxville
Reviewed September 22, 2013

Rooms are in the outside like a motel.
The king beds were so comfortable!
Any small issues I ran into staff took care if immediately and were do nice and accommodating !
Several restaurants and a grocery store all in walking distance.
But thus part of Knoxville like most of it don't walk by yourself.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank candicegulley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this reviewResponded September 24, 2013

Thanks So Much Candice
Im very happy that our staff took such good care of you. Pop in and say hi if youre back in our area again. We would love to have you back!

Cameron Juroff
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (201)
There are newer reviews for Quality Inn Merchants Drive
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

119 - 125 of 201 reviews

Reviewed September 19, 2013

We recently stayed at this Quality Inn and were very happy! Great bed, nice soft linens, excellent lighting (5 lamps in sleeping area alone) convent electrical outlets (one right by the nightstand), great area with lots of restaurants, hot breakfast and all for a great price. Will return for sure.

Room Tip: Ask for a room in the back, is very quiet.
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank PJArden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this reviewResponded September 24, 2013

Thanks for noticing PJ
With the advent of cell phones, laptops, and all the other gadgets we all have when traveling, we decided that we needed to add outlets to make things easier on our guests. We added the extra outlet above the night stands for just this reason! Hope to see you again soon!

Cameron Juroff
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2013

A friend and I stayed here on Sept. 8. It was convenient to the hwy, easy on, easy off. Check in and out was very quick.The room was clean and nice sized. The bed was really soft but nice. Very good breakfast. Enjoyed the stay and would stay again if in that area.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JCarrollConcord_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this reviewResponded September 24, 2013

Thanks JCaroll
We always aim to please! I'm glad you were happy with your stay. Come see us again soon.


Cameron Juroff
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

Stayed here while going to the Tennessee Valley State Fair. Beds were soft but good. Pet Friendly room did not smell like dogs which is GREAT! Free breakfast was so, so...waffles, powdered eggs and gravy. A great room for the money. The pool was nice and clean with nice poolside furniture. Right beside several places to eat. Liquor store next door. All within walking distance. Nice TV. Will stay there again!

Room Tip: Pet friendly rooms are on the back side of the hotel and are a little quieter.
  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank yourtravelbargain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this reviewResponded September 24, 2013

Thanks so much for your kind words!! The fair is pretty great isn't it? I glad your accommodations were to your liking. Come see us again soon.

Cameron Juroff
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

Nice accommodation for the money and very convenient. Breakfast was very good and management has agreed to stop dumpster pick up in the middle of the night. Quick and efficient in check-in and offered service if needed.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Reg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this reviewResponded September 24, 2013

Thanks Reg
I appreciate all your compliments. After we spoke, i contacted our garbage company and discovered that it was another business' pickup that was happening overnight. I spoke to that companies management and have hopefully resolved the issue completely!

Tanks Again
Cameron Juroff
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

I've stayed at this hotel many times and will again when I need a hotel in the area. Everything was excellent from the beds to the breakfast. The employees are always willing to help. There is a waffle house next door, but who needs it with free eggs, biscuits and gravy? Easy access from two interstates, but the location is very quiet.

Room Tip: The rooms near the pool are probably best.
  • Stayed: August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Brad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this reviewResponded August 30, 2013

Ergalthema,
Its was great to see you again and to continue to meet your expectations. !! My staff all enjoyed your presence as always! Come back and see us whenever you are in the Knoxville area.

Cameron Juroff
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

My wife and I stayed here for one night on a long weekend getaway. We were looking for a hotel that was clean with an affordable price. That is what we received at this hotel! This property looks like a older Hampton Inn, but the inside has been repainted and spruced up to reflect the Quality Inn color scheme. If you decide to stay here keep your eyes open, because the entrance is a little challenging to get if you are not paying close attention. The only bad thing I would say for this hotel is they charge you a $1.50/night safe warranty fee regardless if you use it or not. When you check in if you read what you are signing it says that it can be removed at checkout. We would stay here again if our travels found us back in Knoxville.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ChrisinVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
camjur, General Manager at Quality Inn Merchants Drive, responded to this reviewResponded August 14, 2013

ChristinVA,
Thanks for your kind review! Thanks for giving people the heads up about the safe fee as well. For security reasons, we do not verbally discuss the safe fee at the front desk because we nor anyone else needs to be aware of any valuables in your room. Like you mentioned, it is disclosed both on the registration card that you sign as well as a large gold sign at the desk. We are happy to remove the fees at checkout. All anyone needs to do is ask, we operate on the honor system there! Good tip for anyone coming to stay with us! Come back and see us soon.

Cameron Juroff, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Knoxville hotels
0.2 mi away
MainStay Suites Knoxville
MainStay Suites Knoxville
#30 of 87 in Knoxville
362 reviews
0.1 mi away
Sleep Inn North Knoxville
Sleep Inn North Knoxville
#47 of 87 in Knoxville
208 reviews
0.1 mi away
Best Western Knoxville Suites
Show Prices
Show Prices
Show Prices
0.1 mi away
Red Roof Inn Knoxville North - Merchants Drive
0.1 mi away
Clarion Inn & Suites Near Downtown Knoxville
0.1 mi away
Comfort Suites Knoxville
Comfort Suites Knoxville
#29 of 87 in Knoxville
284 reviews
Show Prices
Show Prices
Show Prices

Been to Quality Inn Merchants Drive? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn Merchants Drive

Address: 117 Cedar Ln, Knoxville, TN 37912-3506
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 87 Hotels in Knoxville
Price Range: $63 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Merchants Drive 2.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, Agoda and getaroom.com so you can book your Quality Inn Merchants Drive reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Merchants Drive Hotel Knoxville
Quality Inn Knoxville
Hampton Inn Knoxville
Knoxville Hampton Inn
Merchants Drive Quality Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing