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“Great motel in convenient location”

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Quality Inn Merchants Drive
Ranked #61 of 87 Hotels in Knoxville
Reviewed April 5, 2012

The rooms at this Quality Inn are clean and roomy enough. There is also a nice free breakfast with waffles, juice, cereal, eggs, yogurt and fruit. I like that the rooms open to the outside and that there is a decent size pool. The best part is a double queen room is only $65.00.

I would advise a reservation as they have been completely full the 4 times I've stayed there.

Room Tip: Ask for a room away from the pool during summer months, as it gets a bit noisy.
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  • Stayed: March 2012, traveled with family
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Thank Kitsy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 - 174 of 207 reviews

Reviewed March 11, 2012

My family and I recently spent 2 nights at this hotel, one on the way to, one on the way back from Florida.

Even though this hotel sits right by the interestate at a busy street , there is no noise at all and we slept very comfortably. The rooms are of decent size, nice beds. They have refrigerators, lcd tvs and a coffee maker. Both rooms we had were very clean. The hotel offers free wi-fi and it worked perfectly. If you don't have your own device, there are 2 computers you can use at no extra charge in the lobby.

Breakfast is simple but very nice. The offer waffles, biscuits & gravy, muffins, breads, scrambled eggs, coffee and juice.

Staff is very nice. I would stay there again!

  • Stayed: March 2012, traveled with family
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1  Thank Theresa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2012

Great Hotel, CLEAN, COMFORTABLE, everything works, modern TV.

Room Tip: Dint stay on first floor room, they are pet friendly and if you have allergies to pets it would be b...
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  • Stayed: February 2012, traveled with family
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2  Thank besosparatodos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2012

Spent two days recently at this Inn. The room was clean, the bed comfortable, all supplies including towels, coffee, and toiletries were in our room, and most importantly, EVERYTHING worked. The heating system, the plumbing, the lights, and even the hair dryer were working great!! We also had a flat screen TV and refrigerator.
The staff was friendly and courteous. The convenience of good places to eat was so nice that we never had to use our vehicle to look for anything. We were not bothered by road noise, or noisy guests. I would recommend this Quality Inn to anyone, and plan on staying there whenever we are in the area. Thank you so much.

Room Tip: They have smoking room available.
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  • Stayed: January 2012, traveled with family
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2  Thank Suzie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2012

Those of you with pets know how impossible it is to find a decent hotel that will accept them. It's doubly hard if, like us, you have more than one animal. More often than not, if they take them, they charge an exorbitant fee. This hotel only charged $10 per pet per night. Since the room rate was reasonable, this is definitely affordable.

We actually lived in Knoxville for 13 years so we know this area well. This exit has everything you need. There are multiple restaurants accessible on foot, as well as a grocery store practically next door. Our room was clean and well furnished. It contained a microwave, fridge, table, two chairs, and an armoire. Our bathroom was clean and generously stocked with linens. The breakfast was hot and fresh.

My only complaint with this hotel is with the outside. There is a ridiculous amount of litter on the grounds. There were beer cans, empty beer cases, pop bottles, liquor bottles . . . . we even saw a crack pipe that had been fashioned from a Dr. Pepper bottle. Pet owners -- if you'd clean up your own messes, more hotels might actually rent to us! That said, the hotel should make itself responsible for cleaning up what pet owners do not. There was a really nice grassy area right outside our door and literally inches off the sidewalk was a HUGE pile of dog mess. We were there for 2 days and none of this was touched. All of this litter and mess probably could've been picked up in about 15 minutes.

All in all, a great value for the money. We'd stay there again.

  • Stayed: December 2011, traveled with family
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1  Thank amishamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2011

This was a decent place to stay, could have been a little cleaner. The location was quiet but our neighbors were not. I really don't appreciated being woke up at 10:45 pm and again at 2:00 am by someone pounding on doors. I realize this is not the hotels fault but after traveling for 12 hours, we were beat. I notice most hotels do not clean along the walls and in corners and this one was no exception. On the whole, it was good. The front desk clerk was very helpful when we checked in and recommended a good restaurant within walking distance. Make sure you ask for any discout there is.

Room Tip: Rooms on east side are quieter.
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  • Stayed: December 2011, traveled as a couple
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Thank Doris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2011

I am a frugal traveler and will accept pretty much anything clean and comfortable without complaining. This motel exceeded my needs.

The room was clean and comfortable. All the amenities (internet access, towels and toiletries, coffee and ice) were adequate. TV was fairly new flat screen. Beds were very comfortable. Complimentary breakfast was very good, eggs, waffles, biscuits and gravy, cereal, yogurt, juice.

The desk clerk recommended the restaurant across the street for dinner. The restaurant was very good choice and because we mentioned staying at the motel we received free deserts.

  • Stayed: November 2011, traveled as a couple
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1  Thank ElmWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Merchants Drive

Address: 117 Cedar Ln, Knoxville, TN 37912-3506
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 87 Hotels in Knoxville
Price Range: $60 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Merchants Drive 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Quality Inn Merchants Drive Hotel Knoxville
Quality Inn Knoxville
Hampton Inn Knoxville
Merchants Drive Quality Inn
Knoxville Hampton Inn

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