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“Great stay”

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Best Western Knoxville Suites
Ranked #24 of 87 Hotels in Knoxville
Certificate of Excellence
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great stay”
Reviewed June 30, 2014 via mobile

The hotel lobby threw me off for a bit when we walked in. It could use an updated look, but the rooms were great! Beds were comfy, very spacious, and it had two sinks (one outside the bathroom) which came in handy. The pool was a little small and had too much chlorine in it (it was really cloudy). But overall, it was a great stay! I'd definitely stay here again.

Stayed June 2014
Helpful?
1 Thank Rusharoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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455 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Pleasant View, United States
1 review
Reviewed June 29, 2014

A great hotel for anyone staying in Knoxville! Clean, quiet, and spacious accommodations. The hotel staff are helpful and welcoming. The price is great for what you get, certainly better than the high priced hotels near campus. It is a bit of a drive to get to campus but not too terribly bad. The breakfast is OK, not a five star dinning experience, but there are substantial choices and quality food. The pool is lame but seemed to be popular with the kids. Plenty of restaurants around and a grocery store convenient to the hotel. The area appears to be safe. The internet service is great and the TVs are enormous! All around, a great choice for business or pleasure!

  • Stayed June 2014, traveled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ali W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grayling, United States
2 reviews
Reviewed June 29, 2014

Room door would not close without shouldering it. the closet door would not close at all and was falling off the hinges. The Pool was dirty and the size of a hot tub. Hot breakfast was a good value for my family.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ruth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington
2 reviews
Reviewed June 20, 2014

Upon arrival into the hotel, I was not surprised by the excellent lobby decor - many hotels do so for theat "first impression." But their cleanliness and decor extended all the way to the guest room. I was blown away at the size and appearance of the room I received for under $100, would have easily expected $150+ at other places. EVERYTHING was as advertised, all anemities functioning properly. Front desk staff, Gina, made a great stay into an AWESOME one by assisting with any needed accomodations, recommendeda great local restaurant (and even provided a discount coupon!), and even though she worked both the late shift when we checked in AND the early shift when we checked out, was 100% professional and friendly. Considering the VERY negative experiences at another hotel on the same trip (Days Inn - Graceland), I'd say they should clone Gina and hire her duplicates for EVERY location!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ben B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaumburg
Level Contributor
3 reviews
3 hotel reviews
Reviewed June 19, 2014

It was a quick over night stop on our way to N. Carolina. It was clean, very friendly staff, decent free breakfast. Would stay longer if we could have! We needed to get to the Hot Rod Power Tour starting point in N. Carolina!

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 17, 2014

We spent 5 nights at this hotel. The staff were extremely helpful as we were not familiar with the area. We encountered no problems in the room and it was very comfortable. We will definitely recommend this hotel to every one. We always stay at Best Westerns.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizard Lick, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed June 17, 2014

Best Western Pratt Road is the best value in Knoxville. The staff is welcoming, the rooms are clean, updated with new beds, and there is even an indoor swimming pool with hot tub. The breakfast is plentiful and food tastes good. The hotel has easy access to I-75, I-640, and downtown Knoxville and has good restaurants within walking distance. Overall, the best value in Knoxville. We stay there often!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Knoxville Suites

Property: Best Western Knoxville Suites
Address: 5317 Pratt Rd., I-75, Merchant Drive Exit 108, Knoxville, TN 37912-2706 (Formerly BEST WESTERN Knoxville Suites)
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Knoxville
#17 Romantic Hotel in Knoxville
#18 Family Hotel in Knoxville
#24 Business Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Knoxville Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Knoxville Hotel Knoxville
Knoxville Best Western

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