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“Seeing is believing, but service is icing on cake!”

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Best Western Knoxville Suites
Ranked #24 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed June 20, 2014

Upon arrival into the hotel, I was not surprised by the excellent lobby decor - many hotels do so for theat "first impression." But their cleanliness and decor extended all the way to the guest room. I was blown away at the size and appearance of the room I received for under $100, would have easily expected $150+ at other places. EVERYTHING was as advertised, all anemities functioning properly. Front desk staff, Gina, made a great stay into an AWESOME one by assisting with any needed accomodations, recommendeda great local restaurant (and even provided a discount coupon!), and even though she worked both the late shift when we checked in AND the early shift when we checked out, was 100% professional and friendly. Considering the VERY negative experiences at another hotel on the same trip (Days Inn - Graceland), I'd say they should clone Gina and hire her duplicates for EVERY location!

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Best Western
Thank Ben B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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329 - 335 of 490 reviews

Reviewed June 19, 2014

It was a quick over night stop on our way to N. Carolina. It was clean, very friendly staff, decent free breakfast. Would stay longer if we could have! We needed to get to the Hot Rod Power Tour starting point in N. Carolina!

  • Stayed: June 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Christine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2014

We spent 5 nights at this hotel. The staff were extremely helpful as we were not familiar with the area. We encountered no problems in the room and it was very comfortable. We will definitely recommend this hotel to every one. We always stay at Best Westerns.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Best Western
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2014

Best Western Pratt Road is the best value in Knoxville. The staff is welcoming, the rooms are clean, updated with new beds, and there is even an indoor swimming pool with hot tub. The breakfast is plentiful and food tastes good. The hotel has easy access to I-75, I-640, and downtown Knoxville and has good restaurants within walking distance. Overall, the best value in Knoxville. We stay there often!

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2014 via mobile

We have stayed at this location twice now and each time we have had a pleasant stay. The staff are very friendly and the continental breakfast good.
Our suite was very clean and spacious.
Only 4.5 miles from the UT campus making it very convenient.

  • Stayed: June 2014
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Thank dswann7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014

Before booking a room in this hotel, my husband & I read the reviews on Tripadvisor and several other sites. The average review indicated that the rooms were large and the stay pleasant. With this in mind we booked a room for 3 nights. Upon arrival, we were disappointed. The room was small and space was very tight. We have stayed in more Best Western hotels than I can count over the years and this one is NOT as advertised. The room was listed as a "King Suite". In every other Best Western we have stayed at, a King Suite is very spacious and usually has plenty of room. Perhaps the other reviewers that indicated the room was huge previously stayed in budget motels or had never stayed in a true Best Western Suite?

After deciding the room was much too small, we called the front desk and were advised that EVERY ROOM in the entire hotel has the same square footage! This means you have even less space is you book a double queen room. Disappointed, but sufficient for sleep and bathing only - we kept the room because it was non refundable :(

I would not recommend this hotel for a family stay due to the limited space provided.

Room Tip: Every room is the same square footage, so good for a "couple", but not recommended for fam...
See more room tips
  • Stayed: June 2014, traveled with family
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Thank ChrissyAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2014

I was just in awe when I opened the hotel room door. The size of the room was enormous. Very nice. The beds were the most comfortable and plush. The sitting area was great to just relax without having to sit on the bed. Large screen TV was an added bonus. Will use this hotel when in the area again.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Best Western
Thank Anne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Knoxville Suites

Address: 5317 Pratt Rd., I-75, Merchant Drive Exit 108, Knoxville, TN 37912-2706 (Formerly BEST WESTERN Knoxville Suites)
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Knoxville
#17 Romantic Hotel in Knoxville
#18 Family Hotel in Knoxville
#24 Business Hotel in Knoxville
Price Range: $77 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Knoxville Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Knoxville Hotel Knoxville
Knoxville Best Western

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