Upon arrival into the hotel, I was not surprised by the excellent lobby decor - many hotels do so for theat "first impression." But their cleanliness and decor extended all the way to the guest room. I was blown away at the size and appearance of the room I received for under $100, would have easily expected $150+ at other places. EVERYTHING was as advertised, all anemities functioning properly. Front desk staff, Gina, made a great stay into an AWESOME one by assisting with any needed accomodations, recommendeda great local restaurant (and even provided a discount coupon!), and even though she worked both the late shift when we checked in AND the early shift when we checked out, was 100% professional and friendly. Considering the VERY negative experiences at another hotel on the same trip (Days Inn - Graceland), I'd say they should clone Gina and hire her duplicates for EVERY location!
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- Also Known As:
- Best Western Knoxville Hotel Knoxville
- Knoxville Best Western