We were looking for a quick overnight en route to our vacation destination. We arrived at midnight, and the front desk worker could have cared less about checking me in. She was out front smoking when I arrived, and then meandered in after I entered the loby. She showed minimal customer service skills. I needed a few things, and went down to ask for dental floss and/or a contact case. They had neither, and she did not bother standing up to tell me this.
Although we were in a non smoking room, the room had a stale smoke smell. GROSS! Also, the room was very humid and everything felt wet,/damp including the clothes we put on the next morning.
Breakfast was typical for a Best Western.
When I went to check out, there were 4 people total in line to check out and no one working the desk. I had to track someone down in the breakfast/kitchen area (where there were 4 staff standing) to get someone to check us out.
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- Also Known As:
- Best Western Knoxville Hotel Knoxville
- Knoxville Best Western