We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Outstanding hotel. Service was excellent and hotel was...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Comfort Inn & Suites Knoxville West
Ranked #39 of 86 Hotels in Knoxville
Knoxville
1 review
“Outstanding hotel. Service was excellent and hotel was...”
Reviewed April 22, 2014

Outstanding hotel. Service was excellent and hotel was exceptionally clean.
We would definitely stay here again.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judee B, Guest Relations Manager at Comfort Inn & Suites Knoxville West, responded to this review, June 2, 2014
Thank you for letting us know you were a satisfied customer. We appreciate your time and hope to see you back with us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

241 reviews from our community

Traveler rating
    60
    77
    51
    32
    21
See reviews for
118
44
15
44
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Baltimore, Maryland
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed April 18, 2014

Everything is great at this hotel except that the bed linens are old. The sheets and blankets are clean, but thread bare. However, for the price and the other amenities, I would still stay here and recommend it to others. Some of the pluses are a great hot breakfast, a balcony with two chairs, a nice lobby with complimentary tea and coffee. The desk and housekeeping personnel are OK. No complaints. A great stay for the money in a convenient location near shopping and restaurants.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Angie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judee B, Guest Relations Manager at Comfort Inn & Suites Knoxville West, responded to this review, April 22, 2014
Thank you for taking the time to comment on your stay with us. We are happy to know you enjoyed our amenities and our location. We hope your travels bring you back to us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, Illinois
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 26, 2014 via mobile

Hotel is very run down and dated. Needs new carpet furniture and TV in my room was broken. Visible dirt everywhere along the base boards. Breakfast was hard sausage patties, nasty preformed over cooked eggs cold gravy and cold biscuits. Majority of the electrical outlets need replacing as they are loose and won't hold a phone charger. Excessive cigarette butts in all the flower beds. Flat out the hotel needs updates and a new management staff that cares about the place.

Stayed March 2014, traveled on business
Helpful?
Thank Cecil0185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinntn226, General Manager at Comfort Inn & Suites Knoxville West, responded to this review, September 27, 2016
Cecil0185,

We would like to let you know this Hotel has been completely renovated and opened as the BRAND NEW Comfort Inn & Suites Knoxville West in June 2016. We would LOVE to invite you back to stay with us and see our AWESOME new property. Our beautifully appointed, oversized guest rooms are far above the standard hotel rooms. We have a tremendous seasoned group of Associates that provide nothing but the best in customer service.

Lynne, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Knoxville hotels
7.1 mi away
Comfort Suites Knoxville
Comfort Suites Knoxville
#29 of 86 in Knoxville
279 reviews
0.3 mi away
Extended Stay America - Knoxville - West Hills
7.7 mi away
Comfort Suites Knoxville West-Farragut
Show Prices
Show Prices
Show Prices
2.2 mi away
Courtyard Knoxville West/Bearden
3.2 mi away
Home2 Suites by Hilton Knoxville West
3.4 mi away
Best Western Plus Cedar Bluff Inn
Show Prices
Show Prices
Show Prices

Been to Comfort Inn & Suites Knoxville West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites Knoxville West

Property: Comfort Inn & Suites Knoxville West
Address: 7737 Kingston Pike, Knoxville, TN 37919-5519 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 86 Hotels in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Knoxville West 2.5*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Kognitiv US Corp, Ctrip TA, Expedia, Choice Hotels, Priceline, Orbitz, Hotels.com, Travelocity, Cancelon, TripOnline SA, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your Comfort Inn & Suites Knoxville West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Knoxville Hotel Knoxville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing