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Comfort Inn & Suites Knoxville West
Ranked #37 of 87 Hotels in Knoxville
Great Smoky Mountains National Park, Tennessee
Level Contributor
135 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Worth Checkin' Out”
Reviewed July 23, 2013

My apartment nearby is small so I needed a place for my two daughters to stay before we all lit out to Maggie Valley for a week. They drove up from Florida so here's the deal. As a Father I wanted something close, safe, nice, comfy, with a pool, with staff that actually liked to see guests. I was not disappointed in any way. Great Job Ramada!

Your guests that discover cooked food at a cooler temperature than they like only need to use the microwave. I did; and it was actually clean. The cleanliness of a microwave is much more important. Just sayin'

Room Tip: Rooms on the Kingston Pike side (office side) are quieter because I-40/I-75 is right on the back of...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JEF G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidSealsGM, General Manager at Comfort Inn & Suites Knoxville West, responded to this review, September 17, 2013
Thank you very much for taking the time to comment on your guest experience with us. Hope to see you and your family again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Illinois
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 16, 2013

We chose this hotel because of its location and price. It seemed to need a lot of updating to bring it up to a four star facility. The breakfast was not very good--foods weren't warm enough, which causes health concerns. The food was mediocre, at best. The staff was friendly and helpful and the hotel was located near to many shopping and eating places.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IllinoisGrammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidSealsGM, General Manager at Comfort Inn & Suites Knoxville West, responded to this review, July 18, 2013
We apologize that your stay was less than excellent and would like to have you back again. Thank you for your comments.
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St. Paris
1 review
Reviewed July 2, 2013

The view was absolutely amazing. The price was reasonable. The only negative was the ring around the tub. Looks like it had been rinsed out, but not scrubbed for a few days. The bed was very clean, but a little hard for our personal tastes. Plenty of towels and complimentary shampoo, cream rinse, and soaps.

Room Tip: We had room 316 - fantastic view.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cartripdlk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidSealsGM, General Manager at Comfort Inn & Suites Knoxville West, responded to this review, July 5, 2013
Thank you for taking time out of your busy day to comment on your stay with us. So glad you had a great room with a view. I do want to apologize about the ring around the tub. And I will follow up with housekeeping on this matter!! Thank you again for choosing our Ramada and we hope to see you in any future travels to Knoxville!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Knoxville West

Property: Comfort Inn & Suites Knoxville West
Address: 7737 Kingston Pike, Knoxville, TN 37919-5519 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 87 Hotels in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Knoxville West 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Ramada Knoxville Hotel Knoxville

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