On our drive back from vacation this was the first hotel that had a vacancy so we took it. We travel often and are generally not picky at all. We have only complained about a hotel once in the past 10 or so years. This is our second complaint. At first glance the hotel appears clean and looks as though the room has been renovated somewhat. However the carpet is atrocious and the door was too small for the room leaving a big gap at the bottom of the door. I had to put our blanket in the floor so bugs couldn't crawl through. Upon turning down the bed we found a stink bug on one pillow and what looked like 2 bed bugs on the other pillows. My husband carefully removed them and placed them outside. At this point our kids were freaking out and unable to sleep due to the thought of bugs not to mention the smell of smoke in a non-smoking room. I would have asked for my money back and left but it was extremely late and we had being traveling for 12 hours. Overall, this is NOT a family friendly place. It is an absolute last resort type place. It actually should have cost half the price for the quality. I can't comment on the breakfast because it ends to quickly but the coffee was pretty bad and I am not one to complain about coffee. The customer service at both check in and check out were excellent and informative. They make you feel safe and like it's a great place to stay. The lobby is nice and clean but the room we got was 2nd on my list of the nastiest places I've ever stayed in. I would not stay there again unless it got an extreme makeover and de-bugged!
- Official Description (provided by the hotel):
- Newly renovated motel, King or Double Queen rooms, free high speed wireless internet, work desks, hair dryers, coffeemakers. Complimentary Super Start Hot breakfast daily. Guest Laundry on site ... more less
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