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“Pleasantly Surprised”

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Quality Inn Kingsport
Ranked #13 of 16 Hotels in Kingsport
Reviewed April 3, 2013

With a mega Comfort Inn and a Hampton Inn overshadowing the modest-looking Quality Inn higher up on the hill, I approached wondering if I'd chosen the right place, which had been recommended by the client that I was visiting. This place was really nice - perfect for business travel. The room was clean and more spacious than expected, great bed, no problems attaching to wifi, and better than any other Quality Inn I've stayed at. The front desk people were friendly and efficient. I will choose to stay here again when traveling to Kingsport.

  • Stayed: March 2013, traveled on business
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1  Thank Kristine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 - 43 of 79 reviews

Reviewed March 14, 2013

GPS problems: this hotel address cannot be programmed in a GPS. Very inconvenient because of the location of the hotel. I had called the hotel a week prior to our stay and the clerk was of no help. In a discussion at the time of checking out, the clerk suggested to use the address of a nearby fast food outlet but I had not idea that such a place existed before my 500 miles trip. GPS programming would have been useful when returning from a downtown restaurant that same evening.

The mattress was very firm and obviously of poor construction with no lower back support: springs linked between themselves rather than being independant. We have experienced back problems and had to use a folded towel for lower back support.

Breafast: The Minimum. No protein food other than yogourt: no egg, no chese, not meat. I took the last yogourt and replenishment did not occur. No whole wheat bread, water for the tea was lukewarm only. Coffee was too weak, but this seems to be the American standard unfortunately.

The toilet and bath portion of the bathroom was very small or crowded. A slight urine smell was noticeable.

The clerk was helpful with list of restaurants but those nearby were all in the fast food category which did not suit our likes. No corkscrew available in the entire hotel.

  • Stayed: January 2013, traveled as a couple
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1  Thank Jean Marie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2013

This place not only looked good but the halls smelled good. Attractive with lots of little things done right. Perfect and a great value. Although booked on Priceline I would make sure I stayed here if I was back this way again. Everything was done with a smile. I felt comfortiable staying here and the room was perfect!!!

Room Tip: Enjoy the peace and quite.
  • Stayed: February 2013, traveled solo
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Thank Sabar3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2013

My husband and I had a leak in our bedroom ceiling, so our landlord put us up at the hotel for four nights. We were very pleased with the hotel room and thought that the staff was exceptional. This was a really difficult week for us:bedroom ceiling leak, major snowstorm hit the area, I had a serious allergic reaction and had to go to the ER...you get the picture. All the staff went above and beyond to make us comfortable. Kate especially was a help. Each morning she would greet us with a smile at the continental breakfast, she even taught my husband how to make waffles! We would stay here again and will refer out of town guests here as well!

  • Stayed: January 2013, traveled with family
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Thank Beth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

This used to be my standard stopping point on frequent trips between DC and Birmingham because it's pet friendly and we usually travel with our dog. However, a couple of weeks ago, it changed to a Quality Inn and it was instantly evident that the property had gone downhill. The front desk staff was nice enough, but the doors to the laundry around the corner from our room were propped open. I just don't need to see piles of gross, dirty sheets and towels. It was also clear that they had removed some of the furniture in the room, including the chairs. The breakfast was much smaller than it had been in the past. This was a really convenient stopping point in the past but we'll be skipping it in the future.

  • Stayed: December 2012, traveled as a couple
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1  Thank Laura_Gamble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2012

We found the Jameson Inn in Kingsport to be easy to find from I-26 and Rt. 81. Desk clerk was very helpful. The bed and tv were good. The exercise room was adequate. We do not travel with a pet so it was not welcoming to us to see and hear dogs. The walls and carpets were stained.The bed skirt was wrinkled and had a burned hole in it. There was a musty smoky odor and those things combined made you wonder how clean it really was. The breakfast offered was
not the best. But we could not beat the room rate.

Room Tip: Pet friendly
  • Stayed: October 2012, traveled with family
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Thank treemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

We stayed here on our way through Tennessee. The people working there were very friendly and helpful. However, the room...well...it was far from fantastic. I'm not one that normally complains, but the room didn't look very sanitary. It smelled funky. We get in and see a cockroach on the wall. We killed it, so it no longer resides there. I did my normal bed bug inspection. Fortunately, there were no bedbugs. However, there were some old french fries on the floor. The room had a fridge/microwave. The microwave wasn't that clean, and the fridge had a half-drank bottle of water left in it. My wife and I would have normally showered that night, but we decided to hold off until morning for sanitation purposes. (The room/bed just felt a bit icky if that makes sense.) All that being said, we just stayed in one room, so maybe there are other rooms that are fine. Maybe they had a bad day and missed some fries on the floor. It could be anything. It felt like it was in a fairly safe area. There's a Wendy's and a Hardee's within walking distance. Anyway, long story short, I wouldn't go back. If you have to stay here, it won't kill you, but I know for a fact there are better hotels for the same price in this area...because I've stayed in one. Cheers! :)

  • Stayed: August 2012, traveled on business
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Thank Christian_Dude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesonKing, General Manager at Quality Inn Kingsport, responded to this reviewResponded September 11, 2012

Dear Guest,
While I am thankful to hear about your recent stay with us, I am saddened that your visit did not meet the excellent standards Jameson Inns are known for. Please rest assured that I have made a special effort with my housekeeping staff to address your concerns in ALL of my rooms. We are conveniently located next to the interstate with a number of restaurants in close proximity and I am glad that was to your liking. On your future visits to and through this area I do hope I have an opportunity to erase your first impression and provide you with the perfect stay which all of my guests deserve. Thank you again for bringing your concerns to my attention!

Sandi Grills
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Kingsport

Address: 3004 Bay Meadow Pl, Kingsport, TN 37660-5488 (Formerly Jameson Inn Kingsport)
Phone Number:
Location: United States > Tennessee > Kingsport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 16 Hotels in Kingsport
Price Range: $82 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Kingsport 2.5*
Number of rooms: 55
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Also Known As:
Jameson Inn Kingsport
Kingsport Jameson Inn

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