I would have given this Hotel a higher rating because of the HARD WORK done by the Desk Clerks but the Maintenance Staff, and Housekeeping need some work.
Upon checking in and going to the room I noticed that the door would not close or lock unless you SLAMMED it hard . I also ask for a wake up call but the phone did not ring properly or loud enough to wake me up. These items were reported to the HARD WORKING DESK CLERKS but when I got back that day from the ride they had not been fixed, it took two days for them to fix the phone and the door was still not closing properly when I left.
The closet door did not work properly but I could handle that as I could open one side to get inside so I did not report this, also the toilet seat was loose so I just lived with it for the three days that I was there.
I needed to iron some blue jeans but when I went to the closet and got the Ironing Board there wasn't any Iron. I call to the Front Desk about this and they sent one up with two young men who brought me a iron. I ask the Young man if it worked and his answer was "I Don't know I just Stole it from another Room" and left!( I did Tip for this service)!
I came back to the room one day and all the Pillows were piled on one bed, the clock was unplugged also so I had to reset it!
The Soap was left in the shower for two days but they did give me a new bar each day so I used it.
On the First day as I was leaving I saw the Room next door open with a clean up cart in front of it so I stopped to inform whoever about the door not shutting properly and the Individual who was working in the room Informed me that all he did was pick up the towels and if I had any to be replaced could I get them for him, Hmmmm now I am ask to do his job , not good at all!
The General Manger needs to hold some Training with his Maintenance and Housekeeping crew and give his Desk Clerks a Raise for their Excellent Attitude and Gung Ho manner.
Even though I like the Hotel I would not say it is up to the Holiday Inn Standard that I am a custom too, except for the Front Desk clerks who were Fantastic.
- Official Description (provided by the hotel):
- The Holiday Inn Conference Center:·Located just minutes from Science Hill High school, ETSU,and Milligan ·College, Wing Deer Park·Nearby Cinemas, Shopping & Dining·Full Service with Restaurant, Lounge & Room Service·Interior Corridor Rooms with free WiFi·Pet Friendly. Please contact us to see about our special room rates for your group, convention or business. We look forward to hearing from you. ... more less
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- Also Known As:
- Holiday Inn Johnson City Hotel Johnson City
- Johnson City Holiday Inn