I will start with the good. The breakfast is exceptional! The wait staff in the breakfast area is great, friendly and helpful. A wonderful breakfast at a very good price.
Now to the front desk staff and room. We arrived on Easter Sunday, late in the afternoon. There were maybe 6 cars in the parking lot, I asked for a room with a nice view, attached is a photo of the view from the room. I called down and complained but was not offered another room. I also asked for tea and kept waiting for it to be delivered, I had to go downstairs and get it myself. The ice machine on the 4 floor did not work, we complained it was fixed the day we checked out. Also there were no snacks machines on any of the floors. The AC unit in the room was a mess! We ended up turning it off. We were told the restaurant would be open at 5 on that Sunday, it did not open at all. The information booklet in the room should be changed. Local CBS channel on TV was so snowy you could not watch it.
My sister finally complained on our 2nd day, we were given $30 off our room.
- Official Description (provided by the hotel):
- The Holiday Inn Conference Center:·Located just minutes from Science Hill High school, ETSU,and Milligan ·College, Wing Deer Park·Nearby Cinemas, Shopping & Dining·Full Service with Restaurant, Lounge & Room Service·Interior Corridor Rooms with free WiFi·Pet Friendly. Please contact us to see about our special room rates for your group, convention or business. We look forward to hearing from you. ... more less
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- Also Known As:
- Holiday Inn Johnson City Hotel Johnson City
- Johnson City Holiday Inn