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DoubleTree by Hilton Hotel Johnson City
Ranked #3 of 19 Hotels in Johnson City
Newton, AL, United States
1 review
“Great Hotel”
5 of 5 bubbles Reviewed May 8, 2014

Great Hotel. Stayed on business for a week. Rooms are clean and great, prompt service. Hotel is going thru a renovation but service was still maintained and is excellent. I would highly recommend this hotel when staying in the Tri-City area.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vicky A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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723 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Greece
1 review
4 of 5 bubbles Reviewed May 6, 2014

Used their ballroom for meeting space and stayed overnight. The hotel was under renovation, but they did a good job of "hiding" the construction. Very clean, very accommodating staff, very good experience.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsend, Tennessee
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 5, 2014

Great location and excellent staff make this an ideal location for business travelers. convenient to Johnson City, Bristol and Kingsport. I stay here frequently and am never disappointed. Definitely worth staying here on your next visit to the Tri-Cities area.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank tdittmaier1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed May 4, 2014 via mobile

The hotel is across the street from the mall and close to plenty of restaurants. The bad thing is that there are no sidewalks.

One side of the pool is inside; the other is outside and you swim under a partition to get back and forth. My kids loved this! The pool area is very pretty and clean.

The rooms could use some updating but the beds are comfortable and everything is clean.

The restaurant was being renovated when we were there, so they had an (expensive) breakfast "buffet" in the lobby. Not much of a selection for $11 per person.

We had a suite on the fourth floor and were comfortable and happy.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BC95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed May 3, 2014

A group of girls and I went to Johnson City, APril 12, 2014 weekend. My friend called several days earlier(we saw online with govt rates that it was $83 for a king and 83 for the standard room). She called and requested 2 rooms. She said one room for 1 person and 1 room for 4 girls and please have them side by side. The lady who she spoke with never told her that breakfast was not included nor did she said to receive breakfast you have to stay on level 5 nor did she say staying on level 5 was an upcharge. So we were a late check-in on Saturday evening..we called to tell them that.. When we checked in, the men(very nice and tried to help us) they told us the room for hte single was on the 4th floor and the room for the 4 was on the 5th floor. We asked if we could move to be close each other, they said they were full. I said that is fine. He said 5th floor is executive level. I said what does that mean, he told me about the bfast access.. I said so I do not have access on the 4th floor? Not unless you're a hilton member.. I said I was and got the breakfast access. So I go to pay, then remember to ask so how much is the rooms to clarify. He said mine on 4th floor was 83. and the girls on 5th floor was 106. I said Woah we never told about an executive level or anything about an upcharge..we simply saw 83 online and that what was quoted to us. He said I am sorry but that's not true. I said well can we just cancel our rooms bc that's ridiculous..he said no we would be charged anyways. So basically the woman on the phone gave NO information and did not listen to the request on side by side rooms..heck even same floor rooms.. she just put the girls on the 5th floor and did not tell them about the upcharge. The men who helped us tried..but could have tried to compensate in some fashion..usually if a hotel makes a booboo they compensate in some form...no.. I do not understand a hotel not having free breakfast..and the extra $25 for breakfast level was not worth it!!! It was a small room with 2 mini tables and a couch.. It was weird and not worth 25 more bucks!! If you are a hilton member just stay at the hampton, better everything!!!

Room Tip: Executive 5th floor is the only floor with breakfast access and it's 25 more dollars for basical...
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank missj_90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wilmington, United States
1 review
5 of 5 bubbles Reviewed May 1, 2014

Excellent staff, excellent food, excellent room accommadations. Enjoyable experience for our family. The pool was very clean & enjoyed tremendously by my Grandchildren as well as adults. All staff menbers were courteous & very helpful. They were excellent to our children & made them fell as welcome as they did the adults which is very commendable. We will definately stay at this DoubleTree whenever we are in this area.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 29, 2014

The Doubletree hotel has great beds and down pillows. The staff is always there to help in whatever your needs are. The breakfast is also fantastic. The hotel is located adjacent to the Johnson City Mall, and ther are plenty of excellent eateries with in a few miles.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Johnson City

Property: DoubleTree by Hilton Hotel Johnson City
Address: 211 Mockingbird Lane, Johnson City, TN 37604
Phone Number:
Location: United States > Tennessee > Johnson City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Johnson City
#4 Romantic Hotel in Johnson City
#6 Business Hotel in Johnson City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Johnson City 3*
Number of rooms: 184
Official Description (provided by the hotel):
The Doubletree Hotel Johnson City is conveniently located at the "Hub" of the Tri-Cities only 12 miles from Tri-Cities Regional Airport, serving Bristol, Kingsport and Johnson City, Tennessee. The Johnson City Mall is immediately adjacent to our hotel. With easy access to I-81, I-26 and many other major highways, northeastern Tennessee and neighboring Virginia and North Carolina business centers and recreational attractions are just a short drive from our full service hotel. ... more   less 
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Also Known As:
Doubletree Johnson City
Johnson City Doubletree

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