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All reviewsroom was cleanwafflesbiscuits and gravytwo queen bedsthe breakfast areavisiting familyeasy accessdefinitely stay here againstaff was very friendlybwpillowsinterstateaccommodationsbristolmicrowavencjc
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Reviewed July 6, 2017

Went herr for vacation stayed six days. Things went pretty well for a few days and then everything went south. Got alot of party people staying there and they were very noisy and rude! We were very disappointed a/c we have stayed here before and never had a problem lile this before! I hope they get things straighting out and not let this happen to any other guests!

  • Stayed: June 2017, traveled with family
    • Value
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Review collected in partnership with Best Western
Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWJCHIE M, Manager at Best Western Hotel & Conference Center Johnson City, responded to this reviewResponded August 2, 2017

We have made some changes and are positive you won't have these issues on your next stay.
We are glad to hear that the majority of your stay was good. Thank you for the feedback and we look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2017

Guest allowed to smoke in their interior rooms. Wifi only worked good near the main office, not in the back area. Staff uncaring about situations that arose during the stay and did not take actions to correct.

  • Stayed: June 2017, traveled on business
    • Value
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Review collected in partnership with Best Western
1  Thank davidmT8090KX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWJCHIE M, Manager at Best Western Hotel & Conference Center Johnson City, responded to this reviewResponded August 2, 2017

Guests are not allowed to smoke in our interior rooms and only a very few of the exterior ones. We do have a great staff here and would have been happy to check out the smoke odor if reported.

Thank you for your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2017

Floor was wet around the sink. Bathroom was wet and slippery. Staff gave us a different room. The walls were very thin. We could hear everything that was going on outside...like we were there.
Breakfast was very goood.

  • Stayed: June 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank michaelwG8086YC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWJCHIE M, Manager at Best Western Hotel & Conference Center Johnson City, responded to this reviewResponded August 2, 2017

Thank you for taking the time to complete the survey. We appreciate the feedback and are happy to hear that you enjoyed breakfast.

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Reviewed June 30, 2017

Maria, Art, Cam wonderful staff members very friendly and helpful. The maintenance people and the cleaning service need improvement. Shower walls and carpets need cleaning. Elevator safety rails are really loose. And floors need cleaning.

Stayed: June 2017, traveled on business
Thank r0chelle13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWJCHIE M, Manager at Best Western Hotel & Conference Center Johnson City, responded to this reviewResponded August 2, 2017

I relayed your compliments to the desk staff who were very pleased. Thank you for taking the time to compliment them.

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Reviewed June 30, 2017

The money to value ratio on this hotel was wonderful. The room was clean, beds were very comfortable, breakfast was great, location allowed easy access to highway and many shopping locations. Outdoor pool was a welcomed plus

  • Stayed: June 2017, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Barbara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWJCHIE M, Manager at Best Western Hotel & Conference Center Johnson City, responded to this reviewResponded August 2, 2017

Thank you for the great review and we look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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