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“Very Pleasantly Surprised”

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Sleep Inn & Suites - Johnson City
Ranked #15 of 19 Hotels in Johnson City
Louisville, Kentucky
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very Pleasantly Surprised”
Reviewed June 17, 2012

My husband and I stayed at this Sleep Inn on 6/15 and was very pleasantly surprised at the amazing change from our previous stay at this property in 2011. It was the last room available in Johnson City when we made our reservation for that nite and my husband and I were not looking forward to the stay based on the previous stay last year. However, it has been renovated and it really shows in the cleanliness and updating of the rooms as well as a much more professional calibre of front desk personnel to check you in/out and any necessary help in between times. I felt like I was in a totally different hotel from before. I would like to recognize a staff member, Marti, who was especially helpful, friendly and professional in her job. She checked us in at 4 pm on Friday and was still there at 7 am to check us out and was still most pleasant to deal with after that long shift. The room we stayed in was totally immaculate. The only improvement I would suggest is a better quality of waffle mix as the waffle came out looking great but was too "rubbery" and lacking in flavor to be enjoyed. However, there are many other offerings at the continental breakfast to eat. The lady who takes care of the breakfast room is very pleasant as well. We will be traveling through there in July and will definitely stay at this location again.

Room Tip: Our second floor room was quiet, super clean and no smell of smoke anywhere near us.
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  • Stayed June 2012, traveled as a couple
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Helpful?
Thank MarcieV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Sevierville, Tennessee
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 11, 2012

From reading other reviews they must have made some changes. The front desk staff was very friendly and attentive during check-in and check-out. Our room was clean and well maintained as was the rest of the property that we saw. Everyone we encountered was very pleasant. We had an excellent stay.

  • Stayed April 2012, traveled with family
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Helpful?
Thank Bobby D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 14, 2012

We went to the blue moon dinner theater for Valentine's weekend. We saw Kitchen Witches it was wonderfull. The food was excellent. We will come back to see another play. The hotel was clean and nice . We had a non smoking room and it was fine. They have remodelled the hotel.The breakfast was good . The breakfast bar had eggs,waffles, sausage and grits which every southern boy has to have to start his day. We will definately stay at this hotel again.

Room Tip: We stayed on the second floor . I believe all the rooms are non smoking on that floor. This is a big...
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  • Stayed February 2012, traveled as a couple
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Helpful?
Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, Canada
1 review
Reviewed April 5, 2011

First room had an overwhelming smell from room deodorizeer. Asked to be moved, second room was dirty, carpet badly stained and bugling,toilet bowl had a black ring around it and smelled of sewage. The air conditioning unit/heater was not controlled by a thermistat and was very loud. The complimentary breakfast was a sorry excuse for a breakfast. The night clerk barely looked or spoke to us upon arrival. After changing rooms, no one questioned us to see how that room was. We had travelled for 12 hours, were exhausted so stayed in the second room with questions about how clean the bed was we were sleeping in. We have nothing positive to stay about this hotel and would not recommend it to anyone. We travel alot and have stayed in sleep inns before but this was a disgrace..

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank funnylady91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Johnson City hotels

Tampa, Florida
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 29, 2011

This place should close while remodeling the entire hotel at once. STINKS. New carpet and paint. Noise.Debris and crap all over the floors. Can't walk the hall. Constant banging by workers. Meanwhile, staff ignores the customers. Instead of taking care of guest needs, sits around on guest computer playing on Facebook. Concierge ignores guests to Twitter or text. Feet on desk. Dressed like slob. Nothing in breakfast area works. Watered down pancake batter. Juice machine broken for days. No gravy made. It's all got plastic hanging all over the place. Couldn't get the tv to work downstairs. It's horrible. Mostly it's the STENCH. Paint AND carpet. My pregnant companion is in hell.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Nauseated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, NC
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 21, 2010

Our son lined up this reservation for us, and he did a good job! The motel is a little hard to find, but our navigation system put us at the front door with no problems; it might have been dicier without it. The fact that it was over a long weekend may explain why it was less than half full, but it was also delightfully quiet. The staff was pretty lackadaisical and seemed more attentive to games on the guest's computer than to the guests themselves! When I called the front desk to say that our coffee supply had not been replenished, I was told I could come to the desk and get some more! Although that attitude left a sour taste in the mouth, the rest of the experience was much more pleasant. I've already made reservations for our next visit!

  • Stayed September 2010, traveled as a couple
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    • Sleep Quality
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Helpful?
Thank GypsyBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dongguan, China
Level 6 Contributor
262 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed August 11, 2010

We stayed at the Sleep Inn in early August. Suite was about $135. It was more quiet than we expected, a nice bonus. Our small crated dog cost a $10 fee, very reasonable compared to what some other chains are charging. Facility was clean, breakfast included waffles, cereal, fruit - nice basic assortment. Suite was a queen bedroom with bath and an adjoining room with fridge, sink, sofa bed. Door between the rooms. TV's in both rooms, free wireless. Staff was polite. I'd recommend it.

  • Stayed August 2010, traveled with family
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    • Location
    • Sleep Quality
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Helpful?
Thank RoadWarrier99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites - Johnson City

Property: Sleep Inn & Suites - Johnson City
Address: 2020 Franklin Terrace Ct, Johnson City, TN 37604-4125
Phone Number:
Location: United States > Tennessee > Johnson City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #15 of 19 Hotels in Johnson City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites - Johnson City 2*
Number of rooms: 70
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Also Known As:
Sleep Inn Johnson City
Johnson City Sleep Inn

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