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“A perfect night's sleep!”

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Hampton Inn & Suites Jackson
Ranked #1 of 28 Hotels in Jackson
Certificate of Excellence
columbia
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“A perfect night's sleep!”
Reviewed March 24, 2013

There is nothing like warm cookies to get you off to a good start at check in as far as I am concerned. The room was very clean & comfortable and the bed linens, pillows and mattress were perfect for a good night's sleep. This is the third Hampton Inn & Suites that I have visited in the past 8 months and I will say that every one has been perfect for a restful sleep.

The only problem was the complimentary breakfest in the morning as the eggs were served cold.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smervin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review, March 26, 2013
Thank you so much for taking the time to write such a kind review! It was such a pleasure having you as our guest and we're so glad you enjoyed your stay and our cookies! We sincerely apologize concerning breakfast but please know that is not the norm here. We would love to have you stay with us again the next time you are in the area. Thanks again and we hope you have had safe travels.
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703 reviews from our community

Traveler rating
    524
    116
    41
    16
    6
See reviews for
266
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • French first
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English first
Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 17, 2013

Nice, clean, and comfortable Hampton Inn. The staff couldn't have been any nicer. We arrived at 1:00 am and we were tired about a long day of travel. We had two rooms with 3 adults and 4 young children. The room was perfect. We had the nicest person ever help us with breakfast. She made the experience even better. We had a great night of rest and it was welcomed with our 15 hours of travel. I can imagine making this experience any better.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susejTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review, March 20, 2013
We always appreciate when our guests take the time to write a review of our hotel. Thank you so much for your kind words, we're so thrilled you enjoyed your stay. Driving that long of a distance with that many people can can be challenging. We're glad you enjoyed your room and our breakfast which are two very important factors after that long of a trip. We appreciate your kind works towards our breakfast host and please know she is a reflection of our entire team. We would love to have you all back the next time you are in the area. Thank you again and we hope you have safe travels.
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Louisville, Kentucky
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 27, 2013

Nice clean hotel, well kept, teriffic breakfast. Only problem was cold shower that morning. Another guest indicated the same. Rooms are not sound-proofed, as you can hear the neighboring guests conversations.

Room Tip: Away from elevators! Rooms are not sound-proofed.
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Railfan64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review, March 5, 2013
Thank you so much for taking the time to write such a kind and informative review. We regret that our water was not hot to your satisfaction and we apologize for any inconvenience it may have caused you. We understand how important hot water is in the morning, especially on cold nights, and please know that that is not the norm here our hotel. Be assured that the problem has been addressed! Thank you again for sharing your compliments and your concerns. We would love to have you back at our property the next time you are in the area. We guarantee that the water temperature will be just right and we'll have you away from the elevators. Thanks again and we hope you have had safe travels.
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Kettering, Ohio
2 reviews
Reviewed February 18, 2013

Staff, room, property, was wonderful. We had booked a reward travel stay at another hotel, however we did not stay. The staff here at Hampton was terrific. Room was very clear and comfortable. Bed was very comfortable as well.

  • Stayed February 2013, traveled on business
    • Value
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Helpful?
Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review, February 25, 2013
We really appreciate you taking time to right such a nice review. We are so thrilled that you and your family decided to stay here! We take pride in providing excellent customer service to our guests and we are glad that we exceeded all of your expectations. We would love to have you back as our guest the next time you are in the area! Thanks again and we hope that all of your travels were safe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kentucky
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 31, 2012

We had a great experience all around, from the time we made our reservation to checkout. EJ at the front desk is very personable and welcoming to the guests, he was eager to make our stay the best it could be. The breakfast was one of the best we've ever had at a hotel! They had fruit, cereal, eggs (boiled and scrambled), sausage, oatmeal with toppings, waffles, and lots more. There was something for everyone, especially if you are diabetic, there's protien in addition to the carbs. Toni was tending the breakfast area when we checked out and she was very friendly with everyone! What a nice way to start your day. Everyone at the hotel said hello when we saw them, and asked if there was anything they could do for us.
Our room was right across from the elevator and at first we were worried that we would hear alot of noise, not so! It was very quiet and we didn't have any trouble falling asleep. The bed was comfortable and it was nice to have chairs to sit in to watch TV instead of having to sit on the bed. The room was clean, lots of space to move around without bumping into furniture. We occasionally travel with our dogs and it was really nice to see that we could bring them along with no pet fee! I just can't say enough nice things about this Hampton Inn, except maybe perfect. Thanks for a great stay at your hotel. Keep smiling you are all doing everything right!

  • Stayed December 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Jengxmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review, January 2, 2013
Thank you so much for taking the time to write such a excellent review. We are glad you and your family decided to be our guest. One of the main goals here is to try to be as well rounded as we can with our breakfast so we are very thrilled it was accomodating to you. The staff here is second to none and we appreciate your acknowledgement of them. We love pets here and we are so happy we were able to house them. We hope all of your travels were safe and that you had a happy, safe holidays. We would be more than glad to have you back as our guest the next time you are in the area!
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North Little Rock, Arkansas
Level Contributor
4 reviews
4 hotel reviews
Reviewed December 17, 2012

December 7 thru 9, we had a Family get-together and Christmas shopping weekend. Our stay at the Hampton Inn and Suites in Jackson was perfect. The Hotel and our rooms were clean and spacious. The employees were very friendly and helpful. The Continental Breakfast was all you could ask for and more and the friendly and efficient lady taking care of the breakfast area was outstanding. I will definitely stay at this Hotel the next time I'm visiting family in Jackson.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hogfan54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review, January 2, 2013
Thank you so much for taking the time to write such a kind review. We are excited that you and your family decided to be our guest during your family visit and your holiday shopping. We have a great staff here and I do appreciate your acknowledgement of them. We hope all of your travels were safe and we would be delighted to have you back as a guest the next time you are in the area! Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kinsale, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 11, 2012 via mobile

Wow! Excellent service and very nice personable personel making you feel very welcome. We drove up randomly looking for a room while driving from NH to TX. We have two dogs, they were as welcome as we were and NO pet fee! Nice up to date clean rooms and free wifi makes this a great hotel!
Still amazed by the friendly staff, thy deserve a reward for customer service!

Stayed December 2012, traveled with family
Helpful?
Thank BasdeBruijn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review, December 12, 2012
Thank you so much for taking the time to write such a thoughtful review. We are glad you and your family decided to be our guest. We absolutely love pets here and we do appreciate your acknowledgement of our great staff. We hope all of your travels were safe and we would be thrilled to have you back as a guest the next time you are in the area! Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Jackson

Property: Hampton Inn & Suites Jackson
Address: 150 Campbell Oaks Dr, Jackson, TN 38305-1306
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Jackson
#1 Business Hotel in Jackson
#1 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn

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