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“Family Weekend Jackson Tennessee”

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Hampton Inn & Suites Jackson
Ranked #1 of 28 Hotels in Jackson
Certificate of Excellence
North Little Rock, Arkansas
Level Contributor
4 reviews
4 hotel reviews
“Family Weekend Jackson Tennessee”
Reviewed December 17, 2012

December 7 thru 9, we had a Family get-together and Christmas shopping weekend. Our stay at the Hampton Inn and Suites in Jackson was perfect. The Hotel and our rooms were clean and spacious. The employees were very friendly and helpful. The Continental Breakfast was all you could ask for and more and the friendly and efficient lady taking care of the breakfast area was outstanding. I will definitely stay at this Hotel the next time I'm visiting family in Jackson.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hogfan54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review, January 2, 2013
Thank you so much for taking the time to write such a kind review. We are excited that you and your family decided to be our guest during your family visit and your holiday shopping. We have a great staff here and I do appreciate your acknowledgement of them. We hope all of your travels were safe and we would be delighted to have you back as a guest the next time you are in the area! Thanks again.
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729 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Kinsale, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 11, 2012 via mobile

Wow! Excellent service and very nice personable personel making you feel very welcome. We drove up randomly looking for a room while driving from NH to TX. We have two dogs, they were as welcome as we were and NO pet fee! Nice up to date clean rooms and free wifi makes this a great hotel!
Still amazed by the friendly staff, thy deserve a reward for customer service!

Stayed December 2012, traveled with family
Helpful?
Thank BasdeBruijn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review, December 12, 2012
Thank you so much for taking the time to write such a thoughtful review. We are glad you and your family decided to be our guest. We absolutely love pets here and we do appreciate your acknowledgement of our great staff. We hope all of your travels were safe and we would be thrilled to have you back as a guest the next time you are in the area! Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kosciusko, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 5, 2012

My husband and I travel to Jackson about once a year for shopping and anitiquing. Although we have stayed in several hotels in the area, we recently had unpleasant experiences at a couple of them. Therefore, we made a concerted effort to stay at a different place, and I decided on the Hampton after reading good online reviews. We were not disappointed! The service was excellent, and the room was very nice. Nathan, the clerk who greeted us, was extremely personable and very eager to answer any questions that we had. The breakfast hostess was wonderful, very friendly and personable, and the breakfast itself was quite enjoyable. Sometimes it is a little difficult to find enough protein food choices since most continental breakfasts tend to be too high in carbs for the diabetic diet. However, there was plenty of eggs and sausage, and they were fresh and delicious. My husband was well satisfied and did not miss the waffles at all (which I had and were excellent). The clerk who checked us out the next morning was also very friendly. We will be back at the Hampton the next time that we go through that area! Thanks again for the lovely stay.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beverly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review, December 8, 2012
Thank you so much for taking the time to write such a nice review. We were honored to have you as a guest and we look forward to your arrival again in the future. We do appreciate the acknowledgement of our exceptional staff and we are thrilled that our hotel exceeded your expectations. We hope you had safe travels and we are happily anticipating your return!
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Lenoir City, Tennessee
Level Contributor
272 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed October 18, 2012 via mobile

We stopped after a weary long day on the road. The front desk staff was very nice and helpful. Even left a message on our phone if we had any problems to call the front desk.

The room was clean. Very large. Good mattress and pillows.

The breakfast bar was good. The nice lady that worked it was exceptional.. One of the nicest comments from her "God Bless you".
We were trilled someone so nice blessed out day...

Our only thought it was a little pricey for the area in our opinion.

We were well pleased and would stay here again.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dottie47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah W, Front Office Manager at Hampton Inn & Suites Jackson, responded to this review, October 22, 2012
Thank you for writing such a nice review of our hotel. We are so honored that you chose to be our guest, and hope you will visit us again. Our rates are very competitive for our area. Tonie, our breakfast hostess, is exceptional, and I am pleased that you noted it. She was grinning from ear to ear when I showed her your review. Please feel free to contact me with any questions or comments. May all your travels be safe!
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Troy, North Carolina
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed October 13, 2012 via mobile

Oct.12 2012 ......this was our second time staying here......we are on our way to tunica ms......checking in was a breeze.....the guy at the front desk was very nice:-).......rooms clean,quiet......breakfast could use some help......at this exit there's no restaurants you go down to next exit.....we had a great dinner at Asahi Japanese 1364 Vann Dr.......one more tip looking for ice go to front desk (no machine) five stars:-)

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Truthalways52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah W, Front Office Manager at Hampton Inn & Suites Jackson, responded to this review, October 15, 2012
Thank you for taking the time to write a review. You gave a good tip, we do NOT have a public ice machine on our 1st floor, however we do keep bags of ice in our Suite Shop freezer for our guest's convienence, and the other floors have ice machines in the vending rooms. We are honored that you have chosen to stay with us again, and hope to see you on future trips. May luck be with you, and may you have safe travels.
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Richmond, Virginia
Level Contributor
465 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed October 12, 2012

We arrived in Jackson after driving through some awful weather and a lot of traffic. We were exhausted. The staff at this hampton was so friendly and helpful. They helped us get our bags in in the middle of a heavy rain, checked us in quickly in spite of being very busy, and had warm cookies at the check-in desk. Since there is no ice machine on the first floor, the clerk had filled ziploc bags with ice for first floor guests so we wouldn't have to go upstairs for ice.

In the morning, the two breakfast area attendants engaged in lively discussions with guests and were quite quick to see to anything that was needed. The service and friendliness of the staff was outstanding and welcomed to weary travelers. Kudos to the managers and staff of the hotel for operating a classy hotel!

  • Stayed June 2012, traveled with family
    • Value
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Helpful?
2 Thank Micky O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah W, Front Office Manager at Hampton Inn & Suites Jackson, responded to this review, October 15, 2012
Thank you for writing such a nice review. I fell like I have the BEST team, and am glad to hear that you were made welcome during your stay. We are honored that you stayed with us, and we hope to see you on future trips to the area. Safe travels.
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Virginia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 26, 2012

Stopped here on our cross country drive that started in CA...this was our 9th nite at a Hampton Inn and it was superb! RuChadd greeted us each by name every time we walked thru the lobby. He was genuine in his inquiry of how we were, provided a state map to help us with our journey and made numerous recommendations for places of interest. As I sat in the lobby reading, he greeted every guest by name with the same upbeat, friendly attitude and several stayed to visit with him as I had done! He was exceptional at making one feel welcome and important as a guest. The room was the nicest we had throughout the entire 10 day trip...nicely appointed and clean with super comfortable beds and great sunset view from our windows! Breakfast was the same as other Hampton's but the staff is what made it nicer. Don't know what hotel some of the other reviews were writing about...this one couldn't be more accommodating to each guests needs! Planning a trip back to the same hotel with family because RuChadd was outstanding!

Room Tip: Call in advance to arrive when RuChadd is working!
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank nova40637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah W, Front Office Manager at Hampton Inn & Suites Jackson, responded to this review, September 28, 2012
Thank you for your kind review of my hotel. Yes, RuChadd is a valuable asset to our team, and I appreciate your acknowledgement of his exceptional guest service. We happily anticipate your return visit, and until then, safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Jackson

Property: Hampton Inn & Suites Jackson
Address: 150 Campbell Oaks Dr, Jackson, TN 38305-1306
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jackson
#1 Romantic Hotel in Jackson
#1 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn

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