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“Good Experience”

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Americas Best Value Inn & Suites
Ranked #22 of 28 Hotels in Jackson
TN
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Experience”
Reviewed April 21, 2008

We stayed here after our accomodations at another hotel was way less than satisfactory and we found it to be very pleasant. Check in was quick and the staff was very friendly and helpful. The lobby was very inviting and clean. We had a suite and it was fairly small if you have to use the pull out bed but it was clean and the kitchenette was nice to have. The bathrooms were clean and very well lit. We didn't have enough pillows though and were told they didn't have any more. The breakfast selection was not very good and as another poster stated, the orange juice was not very good at all. However, the hotel is located to several good restaurants. I would stay here again.

  • Liked — Clean, friendly, close to restaurants and businesses
  • Disliked — needs something to put your clothes on in the bathroom, needs more pillows
  • Stayed April 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brendakatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Foothills of the Great Smokey Mountains
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 17, 2008

The trip coordinator for our bowling team booked 3 rooms at this hotel so I'm not sure how they were booked. We arrived around 11:30 and were told that none of our rooms were ready because check out was not until noon. I can understand that check in is later, but most places start getting rooms ready immediately in the a.m. as people do start checking out. Apparently the cleaning crew does not even start cleaning before noon. We left and came back at 1:00 and was still told our rooms were not ready. Since we were trying to get to a bowling event, they allowed us to change our clothes in the hotel lobby bathroom. After bowling, we went ahead and went for dinner and came back to check in at around 10 p.m. Check in was smooth, and the lady on the front desk was very nice. When we opened the door to our room, we immediately noticed something was terribly wrong. The beds had been changed and the bathroom looked like it had been cleaned, but there were no pillow cases on the pillows. No bedspreads anywhere to be found, and no towels or soaps in the bathroom. I tried calling the front desk 2 times and could not get an answer, so I went downstairs to the front desk. It looked like another member of our group had already beaten me down there. Not only was their room not finished being cleaned, it had a ladder and tools left in it. They were trying to figure out what they were going to do with them. I explained that our room was not "ready" either and we were very disappointed after not checking in until so late. When they had told us at 1:00 in the afternoon our rooms were not ready, they failed to mention to us that they would not be ready at 10 p.m. either. The front desk clerk offered me towels and pillow cases and I accepted them and we finished making our own room up. We were so exhausted we just didn't feel like arguing. And besides they were having a hard time trying to figure out what they were going to do with the other 2 girls whose room was not completed at all. The continental breakfast was ok. The waffles were good, but the orange juice tasted horrible. There was not much selection of anything. I only saw plain bagels and white bread for toast. Fruit consisted of green bananas and there were no styrofoam coffee cups, so try to drink coffee out of those plastic drink cups they give you in your room. Check out was easy and once again the front desk was very cordial.

  • Liked — Pricing
  • Disliked — Hotel not able to accomodate early arrivals.
  • Stayed March 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Neverready
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn & Suites

Property: Americas Best Value Inn & Suites
Address: 220 Vann Dr, Jackson, TN 38305-3971 (Formerly Microtel Inn And Suites Jackson)
Location: United States > Tennessee > Jackson
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #22 of 28 Hotels in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites 2*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn and Suites Jackson located on I-40 exit 82B. We are within minutes of Union University, Lane and Lambuth Colleges, and Jackson State University. Walk from here to Old Hickory Mall and to a variety of eateries for all tastes. Visit nearby Casey Jones Museum and the Rockabilly Museum. Jackson Bowling and Family Fun are only three miles and it is only a short drive to the archeological wonders of Pinson Mounds State Park. Our pet friendly interior corridor hotel offers free daily continental breakfast, with free coffee in lobby. Take advantage of our meeting facility, for all your business needs we offer copy and fax services. Children 11 years of age and under stay free in parent's room with existing bedding.Whether traveling through or staying for a fun getaway, Americas Best Value Inn and Suites Jackson offers clean comfortable accommodations, affordable rates, and a friendly 24-hour staff to help make your stay enjoyable. Step into the privacy of your own guest room and experience absolute relaxation with amenities include free wireless high-speed Internet access, coffeemaker, satellite TV, HBO, ESPN, hairdryer, iron, ironing board,clock radio, free local calls, and wake-up service. Free continental breakfast is included. We also offer handicap accessible guests room. For a more luxurious stay you can upgrade to one of our kitchenette suite. At Americas Best Value Inn and Suites Jackson, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Microtel Inn And Suites Jackson Hotel Jackson
Microtel Jackson
Jackson Microtel

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