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DoubleTree by Hilton Hotel Jackson
Ranked #5 of 28 Hotels in Jackson
GreenLeadersBronze level
Pittsburgh, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Great stay / great price”
Reviewed July 9, 2013

Hotel was very clean. Room / bed VERY comfortable. Price was excellent for the quality of the hotel. Nice area, close to everything. No hot tub, but soaking our feet in the cool pool after a day of sightseeing in Memphis was very relaxing.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
5 Thank Leah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review, July 24, 2013
Thank you very much for taking the time to write a review on the DoubleTree by Hilton Jackson. We are delighted to hear about your restful stay with us. Please come back again soon!

Sincerely,

Chad Udovich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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771 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Spanish first
  • Any
English first
Clarksville, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 8, 2013

We stay at the DoubleTree in Jackson every time we visit. Friendly staff, clean hotel. Great Value for style of hotel. The staff has always gone above and beyond their job to be sure we are taking care of. I would recommend this hotel to all my family and friends.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank Leighanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review, July 24, 2013
Thanks very much for your kind response to the DoubleTree by Jackson Hilton! We strive to make every guest experience exceed their expectations. We look forward to having you back again soon.

Sincerely,

Chad Udovich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brampton, Canada
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 6, 2013

The property is nice although it was older. Nice room. We went to the wrong place for breakfast but the lady at the front desk was excellent she called over to the restaurant and took care of the charge.

  • Stayed July 2013, traveled with family
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    • Cleanliness
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Helpful?
2 Thank jackeo231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review, July 24, 2013
Thank you for your comments on your recent stay with us. We are not one of the "newer" properties in town, however we strive to present a first class experience in an established area. Your feedback is very important to us. Please let me know if your travels return you to this area so that I can be sure that your needs exceed your expectations.

Sincerely,

Chad Udovich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 4, 2013

We stay at this hotel a couple of times a year when we visit our children. Normally we have a very good experience. This time, a wedding reception lasted until 1:00 a.m., and children of the wedding guests were allowed to race through the halls loudly late into the night. It was disappointing that the hotel staff was not able to do anything about that even though we phoned and then went to the front desk to express our concern. Because of good past experiences, we will return to this hotel, but will be wary, hoping for better attention to our concerns. Sleep is important when we have to get on the road for a 13 hour drive back home the next day.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 30, 2013

We only stayed one night at the hotel as we were passing through. Everyone we met from check in to check out were so friendly. I don't think we passed one person that didn't say hello. The location was also perfect because of all the restaurants and shopping that was so close by. We enjoyed the convenience of everything. The beds were exceptionally comfy as well! Thanks for a great stay Doubletree!

  • Stayed June 2013, traveled with friends
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Helpful?
3 Thank Sofia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburntown, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2013

A little older on the exterior, but fully modern on the inside, I wish I would have time to play basketball on the full court in the back parking lot. Rooms were great with really large flat screen t.v.s and comfortable furniture.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Derrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2013

I would recommend this hotel but their housekeeping needs some improvement on cleaning rooms daily. It may have been because they were at full capacity. It would be five or six p.m. when they would clean our room. When we complained, room was immediately cleaned. Staff was friendly.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank 811yvonnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Jackson

Property: DoubleTree by Hilton Hotel Jackson
Address: 1770 Highway 45 Byp, Jackson, TN 38305-4415
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
Official Description (provided by the hotel):
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 
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Also Known As:
Doubletree Jackson
Jackson Doubletree

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