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“Great Value and Weekend Getaway”

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DoubleTree by Hilton Hotel Jackson
Ranked #6 of 28 Hotels in Jackson
GreenLeadersBronze level
Reviewed May 15, 2013

Close enough to home in case of emergencies but yet far enough away to have some quiet time. Excellent staff, very clean hotel and large spacious rooms. Location is private yet only 2 miles from major shopping district and eateries. Good value for the price. The resturaunt inside the hotel has excellent food at good prices. The portions were well done and the selections were reasonable. Would definitely stay here again.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Dawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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706 - 712 of 818 reviews

Reviewed May 14, 2013

The room was tight/small for the price. I was disappointed to find there was no free continental breakfast in the morning (available for purchase in the restaurant, which did not open before we hit the road). My kids really enjoyed the indoor/outdoor swim-between combo. And of course, the complimentary cookie upon check in are delicious, though I wish for the many nut-allergic children of this generation they had an option.

Stayed: May 2013, traveled with family
Thank Motherontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, Manager at DoubleTree by Hilton Hotel Jackson, responded to this reviewResponded May 24, 2013

Thank you for taking the time to let us know about your recent experience at our hotel. We at take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated.

Again, thank you for taking the time to bring this matter to our attention. We value your business and will continue to work hard to exceed your expectations.

Thank you,
Chad Udovich
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013

We were traveling through and glad to find a room with a comfortable bed and good linens. We needed to do laundry, and there is an acceptable laundromat about a mile away that stays open until 10:00. We had dinner at Picasso's pizza, which is also about a mile away, but not walkable because it is across the interstate highway. A Starbucks is in the same shopping area.

A convenient hotel with a comfortable room and a friendly staff filled the bill. Recommended.

  • Stayed: May 2013, traveled as a couple
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Thank onecentworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

Had to stay there while my dad was in the hospital for four nights. Everything was perfect! Great place to stay in Jackson. From the front desk to the attendant at the hilton honors lounge on fifth floor, everything was so good. Great place to relax and sleep after being in a hospital setting. Definitely will stay again. Location was perfect.

  • Stayed: May 2013
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1  Thank njcwallace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

The housekeepering was not up to part. We stayed 3 days and 3 nights. Bathroom was not cleaned and problem with drainage in tub but maintenance did repair. Used glasses was not pickup or replaced. One glass stayed on the nightstand from Friday until checkout. This hotel needs to have emergency alarms on each floor for tornados warnings, etc. Also,ensure that each resident knows about the emergency. The sleeping accommadations, the beds, were great.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Dianne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, Manager at DoubleTree by Hilton Hotel Jackson, responded to this reviewResponded June 1, 2013

Thank you for taking the time to let us know about your recent experience at our hotel. We at take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated.

Again, thank you for taking the time to bring this matter to our attention. We value your business and will continue to work hard to exceed your expectations.

Thank you,
Chad Udovich
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2013

This hotel is an excellent stay for the price. Very clean, beautiful decor, comfortable beds, clean baths and hot water. Upon arrival you are greeted with the most delicious chocolate chip and walnut warm cookie. Highly recommend.

  • Stayed: April 2013, traveled with friends
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank Joyce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

I was really tired from my trip but the friendly staff really made me forget about I tired I truley was. I was greeted with a warm smiles and well as a warm cookie. It was very hard for me to get out of the bed the next morning I truley felt at home. Double in Jackson, TN is my home away from home.

  • Stayed: April 2013, traveled solo
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Review collected in partnership with DoubleTree by Hilton
1  Thank Delean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Highway 45 Byp, Jackson, TN 38305-4415
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
Price Range: $109 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
Official Description (provided by the hotel):
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 
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Also Known As:
Doubletree Jackson
Jackson Doubletree

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