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DoubleTree by Hilton Hotel Jackson
Ranked #6 of 28 Hotels in Jackson
GreenLeadersBronze level
Knoxville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best place around!”
Reviewed March 25, 2013

I have family in Jackson and always try and stay at the DoubleTree. The rooms are clean, beds are comfortable and my children LOVE the indoor/outdoor pool area. We always eat dinner in Twist. More than anything, the staff is always accommodating and friendly. This is the best and we look forward to staying again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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808 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Spanish first
  • Any
English first
Russellville
Level 4 Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 14, 2013

I had read the reviews before staying here, so was a little wary. If this hotel is dated, as others have suggested, it's not the common areas or the executive floor rooms (at least not mine). I booked a room and was upgraded to the executive floor as Hilton Honors members. Check-in was easy, room was great. Ate dinner at the hotel restaurant, the food was good, the quality of service could use improvement - the server appeared either inexperienced or not too enthused with her job. Otherwise, I highly recommend this hotel, and the restaurant.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Level 6 Contributor
133 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed March 3, 2013 via mobile

Stayed in room 332 where there was food under the bed since we checked in the room after having room service clean the room again; food was still under the bed. All you had to do was barely move the bed skirt and there is was. Also there was a unknown substance left on the other beds bed skirt...

I hope if you go here you don't want to change the channel on your tv. You could only go a few channels at a time before it wouldn't change them anymore. You would have to turn the tv off and let it set before trying again. Even then it may or may not work, the picture may or may not show up at all! I spoke with other people on the floor a few rooms down who had the same problems.

I wouldn't recommend anyone stay here, I never will... I'm sure another place in town would be much better... Aka keep driving don't stop here!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashre28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 24, 2013

The room decor was beatiful. The bed was very comfortable. I enjoyed the mini frige and having a full ironing board and iron in the room. I love to watch T.V. so having the 42 inch flat screen was an added pleasure. I was there for business and loved the in room wi-fi connection. The price should have included at least a free continental breakfast without me having to pay a higher price for a full hot breakfast which was an option. check in was easy and check out was done overnight for me since I used my credit card. I would definately stay there again!

Room Tip: Choose rooms from 2nd floor and up if you will need ice or vending. The machines start on the secon...
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gallatin, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 12, 2013

Reservations were definite; check-in and check-out were quick and easy. Room was clean and comfortable. Bed was very comfortable! Large TV and good shower were pluses. Lobby was spacious and quiet, parking was adequate. We took advantage of a special price for the stay for an activity being held nearby, which made this an even better deal.

Room Tip: With elevators, all rooms were reasonably accessible.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Doc H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Level 4 Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 29, 2013 via mobile

One of the best Doubletrees I've stayed in. Always clean and comfortable. As a platinum member I stay in a lot of Hiltons and this one beats many of the full service Hiltons Ive been in. All Doubletrees should be this good!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karied98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta,ga
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 23, 2013

This facility has friendly staff, good location, & reasonable rates. The onsite restaurant is also quite good. I would recommend this to anyone traveling through this area. I will definitely use this facility the next time in the area.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bienthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Jackson

Property: DoubleTree by Hilton Hotel Jackson
Address: 1770 Highway 45 Byp, Jackson, TN 38305-4415
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
Official Description (provided by the hotel):
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 
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Also Known As:
Doubletree Jackson
Jackson Doubletree

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